Purchased this shredder on3/`12/25 and it stopped working won't shred five months later.
Response from StaplesBy August 28, 2025
Hi Mary I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
We haven't used it yet & that's the reason for only 4 stars. But the set-up is perfect for ease-of-use. The top slides apart at the insertion track to reveal the controls. The bin is easily pulled forward to empty it so you don't have to lift the blades & motor. Should be easy to maintain.