Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2 out of 5
4.2
(1,126 Reviews)
Open Ratings Snapshot
Rating breakdown 1,126 reviews
5 Stars
695
4 Stars
196
3 Stars
81
2 Stars
41
1 Star
113
84%of customers recommend this product. 
(
110 out of 131
)
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Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Customer Rating
5 out of 5
5
on September 12, 2023
Posted by: Paula K.
This is a nice compact shredder for occasional home or home office use. I diligently shred papers envelopes mailing labels prescription labels and other items that have personally identifiable information. I haven't used more than two sheets of paper at a time and the shredder works well. No jams no stopping mid-shred. It is a little louder than I expected but the process is quick. I like that the shredder is compact in size. It fits nicely under the small table I have my fax/scanner on next to my home office computer. This is not by any means a heavy-duty shredder. I use my Ativa for that. Overall this is a great small shredder for light use.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on September 12, 2023
Posted by: Paula K.
The Staples 8-Sheet Shredder performed well with 8 sheets of paper credit card and card stock. It cut the paper in several angles into very small pieces. The size of shredder is perfect for a home office. It has two settings which shred down to the bin and reverse shred in case you need to bring something back up. It was a bit loud but quick and efffective.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on September 12, 2023
Posted by: Paula K.
The shredder does a good job shredding documents by crosscutting the paper which helps keep your information safe. Since the capacity is 8 sheets it is good for light users. I did have a problem when having to use the reverse button when there was too much paper and it got jammed. The shredder had a hard time bringing the paper back up and I had to pull it out.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on September 12, 2023
Posted by: Paula K.
I have regularly used this shredder for a couple weeks and find that it delivers on its claims and has proven to be an effective small capacity shredder. While on the smaller side it still meets the needs of an average-sized household with two remote workers. I had no problem shredding 8 sheets at a time and never experienced a jam or any hesitation. I was also able to shred gift cards without incident. The only minor difficulty I experienced was when trying to shred receipts. Because the paper is so thin I needed to shred several at a time or bulk it up by including some full-sized sheets before it would ‘grab’ and process. Otherwise it was easy to set up and performs as expected.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
on September 12, 2023
Posted by: Paula K.
This shredder is adequate for home or light use. It gets the job done. I've not experienced any paper jams or overheating issues. It is fairly loud when in use and when shredding several paper items right after each other it sounds like the motor is getting tired and about to give out therefore I only shred a few items at a time and then let it rest before shredding more documents for fear that it will overheat. Overall it suits my purposes at home and it does not take up a lot of space so I can easily slide it underneath my desk when not in use.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
on September 12, 2023
Posted by: Paula K.
The shredder was easy to set up and appears to well made. The shredder basket is light-weight compared to the shredder head so it is a bit top heavy but it didn't tip over. The shredder cross cuts the paper well and is able to handle the maximum 8 sheets. This is a better fit for a home office or for private use than for a large office. The shredder is quite loud and isn't well suited to a shared office space. It also can't handle large quantities of shredding before overheating. Overall the performance is good for its size.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on September 12, 2023
Posted by: Paula K.
This is a quality shredder. It was very easy to setup and get running - less than two minutes. I have shredded up to six pages in it so far and it moved through them with ease. The shredder is a little loud but I can't say that it's definitely any louder than other shredders that I have used in the past. It also seems to provide the ability to shred things like credit/debit cards but I have not had a reason to use that yet. Only complaint I would have is that the slot to feed in the paper could be a bit wider. It's pretty much exactly fits a 8.5 wide sheet of paper with little wiggle room so sometimes I wouldn't get the paper lined up on the first attempt. Would be nice it there was an additional half inch of space or something like that.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on September 12, 2023
Posted by: Paula K.
This shredder worked great. It handled thick sheets of multiple papers without jamming and I was honestly surprised. Very easy to use and doesnt take up much space.
Written by a customer while visiting Staples
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