Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
666
4 Stars
192
3 Stars
77
2 Stars
37
1 Star
108
84%of customers recommend this product.
(
82 out of
98)
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Customer Rating
1
Don’t waste your money
on February 20, 2026
Posted by: Michael
The shredded is of poor quality go with another brand mine stopped working after 4 months now have to buy another one and brand
Response from StaplesBy Staples, Social Media, February 20, 2026
Hi Michael, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance, as this item comes with a 1 year warranty. The hours of operation are Monday to Friday, 9AM to 8PM EST.
Written by a customer while visiting Staples
Customer Rating
2
Not cross cut, can not cut credit cards. Very 😞
on February 18, 2026
Posted by: Bea
Verified Purchase:Yes
Super WEAK
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Greg
Verified Purchase:Yes
Does good job for the economical price, works great for small home office
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Todd
Verified Purchase:Yes
Shredder works fine but jams without much effort. Had to pull out bits of paper from it after just a few uses. The opening is just enough for a piece of paper so it will pull at an angle and jam up. 8 pages is the limit but I only send through 6 or less to make sure it doesn't jam up. Works well in the office to use when needed.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Kat
Verified Purchase:Yes
Meets my needs for shredding paper- motor runs smoothly and operates consistently. Only wish is that it would cross shred into slightly smaller pieces like my old Staples shredder because sometimes I can see an intact word due to the shape and direction of the cut, but I am happy overall.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
Happy finally with advertising that really works!
on February 17, 2026
Posted by: Ron U
Verified Purchase:Yes
Great shredder especially for the price
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Patrick
Verified Purchase:Yes
I bought this paper shredder as the one I had burned out and it was a perfect replacement as it more powerful and heavy duty.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Grandpa N
Verified Purchase:Yes
This cross-Cut shredder is quieter than my last shredder, is more secure than the strips I had before, was a good price on sale, is easy to use, & is sturdy. Cross-cut is lower volume to recycle than strips from an equal amount of paper.
It was a very good price on sale, is easy to use, reduces the volume of shredded paper from what I had before, and is sturdy.
It was a very good price on sale, is easy to use, reduces the volume of shredded paper from what I had before, and is sturdy.
I would recommend this to a friend!
Written by a customer while visiting Staples