Customer reviews from Staples
Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Average customer rating
4.2 out of 5
4.2
(208 Reviews)
Open Ratings Snapshot
Rating breakdown 208 reviews
5 Stars
113
4 Stars
50
3 Stars
23
2 Stars
11
1 Star
11
100%of customers recommend this product. 
(
1 out of 1
)
Best Buy Privacy Policy
Customer Reviews for Staples - 12-Sheet Cross-Cut Multi-Media Shredder (ST62151) - Black
Customer Rating
5 out of 5
5
on September 15, 2025
Posted by: J.C.
Verified Purchase:Yes
So far so good!!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Personal shredder
on June 4, 2025
Posted by: JOSEPH A.
Verified Purchase:Yes
I brought this shredder for personal use. It does the job as far as shredding is concerned. I used to own a much larger Staples shredder. with a much larger collection trash bin. This one has a much smaller bin only 12in tall. You have to bend over to use it small enough to fit in a cabinet.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Right Sized Machine
on February 14, 2025
Posted by: GARY B.
Verified Purchase:Yes
If you need a shredder for a condo or an apartment this is the machine you should consider. Fits in small spaces yet large enough to have adequate capacity. The electric motor is powerful.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Staples 12 sheet shredder
on May 25, 2025
Posted by: SUSAN D.
Verified Purchase:Yes
Shreds well. I like it. Would recommend.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Poor design
on February 6, 2025
Posted by: LANNY G.
Verified Purchase:Yes
To be honest I don't like having to remove the top rather than the drawer. It's messy have shredded paper on floor by removing the top. I would not recommend it to anyone.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very pleased
on August 7, 2024
Posted by: A.H.
Verified Purchase:Yes
The CS person I spoke with was very knowledgeable and friendly. A real human who spoke English! She helped me troubleshoot my shredder and determined it was not fixable. I received the new one the next day. Great customer service.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
It gets stuck alot
on April 4, 2025
Posted by: RENITA D.
Verified Purchase:Yes
It says you can put in up to twelve sheet. I have put in 5 and it sounds like it will stop. The blades get jammed up very often.
Response from StaplesBy April 7, 2025
Hi Renita thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not great
on March 9, 2025
Posted by: Barbara F.
It came with no instructions for running or caring for it. Also does not shred credit cards and is slow.
Written by a customer while visiting Staples
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