Customer reviews from frigidaire.com
Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Average customer rating
4.7
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
125
4 Stars
37
3 Stars
8
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Frigidaire - Gallery 6.2 Cu. Ft. Slide-In Electric Induction Range with Stone-Baked Pizza and 15+ Ways to Cook - Stainless Steel
Customer Rating
5
Every Night is PIZZA Night!!
on September 22, 2025
Posted by: MissBNH4
from Pembroke
[This review was collected as part of a promotion.] Who celebrates a new oven with a pizza party? I do, that's who. I was so excited about this oven that I renovated the entire area. I had to make a few customizations before installation, but the oven was easy to hook up and adjust the feet. Once it was installed, I found all the information inside the bottom door. I kind of wish that had been included in the pizza stone box or accessory packaging. I love the digital screen. There are no knobs to deal with, which makes things simpler. There are several locks as well, which help prevent accidental operation or kids playing with the buttons. The screen is easy to use.
The racks were a little harder to install because I couldn't find any instructions on how they should go in. I eventually figured it out. The same thing happened with the pizza components. There were instructions about shelf placement, and although the oven has numbers cast into it, the pizza part just rested on top and didn’t seem to lock into place. It’s important to read the instructions carefully because the pizza stone, pizza peel, and pizza unit all require specific care.
Now for my favorite part: the pizza party. I preheated the oven 30 minutes before my guests arrived, just as recommended. It was my first time using the oven. I bought premade dough, and honestly, making the pizzas took the longest. It’s definitely important to make sure the pizza slides off the peel easily and lands properly on the stone. I needed help with that part, but I think after a few more tries I could manage it on my own. The oven provides instructions as you go, and even displays pop-up caution messages. The best part? It only took two minutes to cook a perfectly done pizza. Crispy, chewy, and fully cooked in just two minutes.
I also bought all new pots and pans since the oven has induction, and I wanted to make sure everything was compatible. I haven’t cooked anything on the cooktop yet, but I’m excited to try. There are so many options. I can’t wait to use the bridge and griddle for pancakes or burgers.
I love the vent in the back. My old oven didn’t have that, and every time I opened the door, steam would hit me in the face. Even with the high heat pizza setting, this oven handles it beautifully.
I plan on buying some finishing trim to complete the aesthetics.
Overall, I was so excited for this oven. It looks sleek, clean, and modern. It's a truly valuable addition to my kitchen.
I plan on buying some finishing trim to complete the aesthetics.
Overall, I was so excited for this oven. It looks sleek, clean, and modern. It's a truly valuable addition to my kitchen.
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, September 24, 2025
What a fantastic way to celebrate your new oven—pizza party included! 🎉 It’s clear that you’ve put a lot of thought and effort into making the most of your new appliance, and we’re thrilled to hear that it’s already exceeding your expectations. We’re glad to know that the installation process went smoothly and that the oven's features, like the digital screen and safety locks, are adding convenience to your cooking experience. We also appreciate your feedback about the pizza stone, peel, and the rack installation. We understand how helpful it would be to have all the instructions more clearly included with the packaging, and we’ll certainly take that into consideration. The pizza party sounds like a great success—two-minute perfectly cooked pizzas? That’s impressive! We're so glad to hear that you're enjoying the induction cooktop too, and we’re sure you’ll have plenty of fun experimenting with the bridge and griddle for pancakes or burgers. We appreciate you sharing such a thorough review, and we’re excited that your new oven is truly becoming a valuable part of your kitchen. If you ever need any tips or help down the road, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting The Insiders
Customer Rating
4
on September 26, 2025
Posted by: Brittind
[This review was collected as part of a promotion.] Overall it’s good, the induction is a little bit of a learning curve because we haven’t had induction before. The only thing we haven’t loved is that when you first use it, it smells bad while all of the stuff is burning off, that lasted for quite a few oven uses. Also still trying to get the pizza oven down. We used it once to make two pizzas, the first was fine, the second was cooked using the prompts from the oven and burnt to a crisp.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 29, 2025
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying your new induction range overall, and we understand that switching to induction can come with a learning curve. The initial smell during the first few uses is normal as the oven burns off manufacturing residues. For baking pizza, we recommend monitoring the first use with the recommended settings to get a feel for your specific model’s performance, as ovens can vary slightly. If you’d like, our Customer Care team can provide additional tips and guidance to help achieve the perfect pizza every time. You can reach us at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8:00 p.m. ET) or via Live Chat at Frigidaire.com. Best regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
More than what I expected!
on September 26, 2025
Posted by: Miller314
[This review was collected as part of a promotion.] I'm amazed at the options available on this oven. It's more than I ever thought I would have in an oven. Love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 29, 2025
Hello, Miller314! It’s wonderful to hear how impressed you are with the many features of your new Frigidaire oven! We’re so glad it’s exceeding your expectations and that you’re loving it. If you ever need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Induction is quick and easy.
on September 26, 2025
Posted by: Gramps361
[This review was collected as part of a promotion.] The best range we have owned thus far. Induction is the way to go. Wish we had this available earlier. Touch screen controls take some getting used to, just like trying to type on your cellphone; the controls are just too small. The User Interface needs to be larger. The pizza function is not as intuitive as advertised. The two-minute pizza bake time setting may cause uneven baking of pizzas, which results in an undercooked middle and a burnt crust. The air fryer mode does not cook as quickly as advertised. You must adjust the time upwards for some foods. I would have rated a 5-star, but the Range arrived missing the food probe. We have tried twice now to get this resolved. Still awaiting the arrival of the twice-promised food probe. All said, I'd still recommend this range to a friend. May update my review after more time to use and receipt of the missing food probe.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 29, 2025
Thank you for sharing your detailed feedback! We’re glad to hear that you’re enjoying your Frigidaire induction range overall and would recommend it to others. We appreciate your notes regarding the touch screen, pizza function, air fryer mode, and missing food probe. For any further assistance, including follow-up on the missing food probe, you can reach out via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to help. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
cooktop controls could be better
on September 29, 2025
Posted by: namenottaken
[This review was collected as part of a promotion.] I am thoroughly impressed by the oven. The control menu is well thought out, intuitive to navigate, and everything works as you'd expect. A bit disappointed by the cooktop controls - which are touch sensitive and under the cooktop glass. Meaning the cooktop is fiddly about actually turning on. The controls don't work as reliably as you'd want, but fortunately they work fine once the cooktop is on. Perhaps my hands are on the cooler side. And the fact that the cooktop beeps when anything is placed over the control panel, even when the cooktop is off is super annoying - meaning that if you take a pan out of the oven and put it on the cooktop to check doneness, the cooktop compains at you. I wish this model came with manual cooktop controls. It would then be perfect.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you for taking the time to share such a detailed review of your oven. We’re delighted to hear that you’re impressed with the overall performance and that you find the control menu intuitive and easy to navigate. It’s wonderful to know the oven functions are meeting your expectations and providing a positive experience. At the same time, we truly value the thoughtful feedback you’ve shared regarding the cooktop controls. We understand how important it is for your appliance to be both reliable and convenient to use, and we regret to hear of any frustrations caused by the touch-sensitive design. Your insights are extremely helpful, as they allow us to better understand your experience and continuously improve our products to meet the needs of our customers. If you’d like further assistance or would like us to look into this matter in more detail, please don’t hesitate to reach out to our Customer Care Team. You can connect with us through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. We’d be happy to assist you further. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Stove
on September 30, 2025
Posted by: LeslieShay
[This review was collected as part of a promotion.] Just got the new induction top stove with the pizza bake option! It is the best oven ever! I boils water in minutes and bakes a perfect pizza!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 2, 2025
We’re thrilled to hear you’re loving your new induction stove and enjoying the pizza bake option—it sounds like it’s working perfectly for you! If you ever need assistance or have any questions, feel free to reach us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My First Induction Stove
on October 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It takes a bit to get used to cooking with induction, but I have adjusted well. It definitely helped to read the manual and do a little online research. The features for powerboost and keeping things are are amazing. I haven't had the opportunity to use the bridge feature, but will once I get a griddle. The controls are easy to use and I love that they automatically light up when you place a pot on the stove.
The oven is amazing too with all the different modes. I've used the air fryer mode and it works amazingly well. I have baked several loaves of bread using the steam bake and they turned out so well. Using the stone pizza option is on the to do list.
The oven is amazing too with all the different modes. I've used the air fryer mode and it works amazingly well. I have baked several loaves of bread using the steam bake and they turned out so well. Using the stone pizza option is on the to do list.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 6, 2025
Thanks so much for sharing your detailed experience, Samuel! It’s awesome to hear how well you’ve adapted to cooking with induction and that the features like power boost and keep warm are making a real difference. Your oven sounds like a dream, especially with the air fryer and steam bake modes delivering such great results. Baking bread and trying out the stone pizza option sounds delicious — I’d love to hear how that goes! If you ever want tips or tricks for getting even more out of your stove and oven, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 2, 2025
Posted by: Chr6500
[This review was collected as part of a promotion.] We wish there was a back filler trim for this model. We have a 2" gap at the back because of the position of the plug.
We have set the sound for high, and it is still faint. We also can't find anything in the manual about the various beeping we get.
Wish Frigidaire did PDF user manuals. It would make searching for a topic so much easier. I think the user manual is probably pretty decent, but it is text dense, and difficult to easily find info we are looking for.
We have 40 amp, but have had to flip the breaker a few times. The oven controls work, but nothing for the stove top until a reset. Had to do that the first time we used the stove, and another random time - not sure what caused it to happen.
We are VERY happy with the induction. We haven't used all of the oven features yet. We have tried the pizza function with mixed success - I am gluten free, so not sure if it is the GF pizza dough recipe I tried that made it unsuccessful ... more experimenting is needed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 6, 2025
Hi there. We truly appreciate your detailed feedback and are glad to hear you’re enjoying the induction performance so far! We’re sorry to hear about the challenges with the trim gap, sound settings, and manual accessibility — your insights are incredibly valuable and help us identify ways to improve both our products and resources. For assistance with the beeping sounds, circuit reset, or to access a digital copy of your manual, please reach out to our Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. ET) or connect with us through Live Chat at www.frigidaire.com. We’ll be happy to look into this further and provide guidance to ensure everything is working as it should. Best Regards, Ruth
Written by a customer while visiting frigidaire.com