The extender did not do much to help our coverage with our business Air5G. GM is quite disappointed in cost vs effectiveness of the extender.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, July 24, 2025
Hi there, we value your feedback in regard to our AT&T Internet Air for Business Wi-Fi Extender. AT&T always work and strive to improve our equipment's and products where our customer can find suitable products that will not only meet up to their satisfaction but offer seamless service along with being budget friendly. We are here help you in getting the best products that will be suitable for all your requirement and expectation and in the meantime, we want you to have the most reliable service coverage where you can avail our service to the fullest. We encourage you to complete our self-service form: https://www.att.com/get-support/?source=ILC208383817. So our team can review your account promptly and work to resolve this issue and get you the coverage which you require .Your feedback is invaluable as we continuously strive to improve our service and support, and we thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
4
Great product. Just not fast enough to compete
on October 26, 2025
Posted by: Dallas dude
from Dallas, TX
I was told I could get comparable speed to my cable internet. It was not even close. I do pay for one of the top tiers in speed. Thought I could get a better deal.. but no. I give it 4 stars because it was so easy to set up and get going. Pretty flawless for my location. Just not fast enough for the price I was quoted.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 4, 2025
Hey there, thank you for sharing your experience with us. We understand that you were expecting comparable speeds to your cable internet, especially since you're paying for one of the top-tier plans. It must be frustrating to feel like the speed isn't meeting your expectations, especially when you were hoping for a better deal, we can see how that would be disappointing. We truly value your feedback and are here to help. Rest- assure we are here to improve your experience or clarify the pricing and speed options available to you.