Customer reviews from ATT.com
AT&T Wireless - Internet Air for Business WiFi Extender - White
Average customer rating
1.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
9
30%of customers recommend this product.
(
3 out of
10)
Customer Reviews for AT&T Wireless - Internet Air for Business WiFi Extender - White
Customer Rating
1
Poor Connection
on August 15, 2025
Posted by: Kat 1
from Rocklin Ca
Device is sleek, installation super easy, but connection terrible. It is based on a cell tower so if the device isn't pointed towards the tower and by a window, no good. Plus we are in a hole which doesn't help either. Also, we have to compete with all the cell phones. The connection kept dropping constantly and having too many devices just made the connection worse. Not good for business at all that needs dependable connection and service. Do not recommend unless you are directly facing a tower with a window.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
do not buy
on June 20, 2025
Posted by: joro111111
Made our company internet even slower
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Just no
Verified Purchase:Yes
This email request for a review of product is a slap in my face. As poorly as I was treated you would like me to review a product I can’t use and you have no intention of making it right.
No, I would not recommend this to a friend.
Response from ATT.comBy -Noah, AT&T CARE, June 11, 2025
Hey there, we want to make things right, and change your experience to a better one. Please fill our self-service form: www.att.com/get-support. Our dedicated team will review your case and connect with you as soon as possible to assist further.
Written by a customer while visiting ATT.com
Customer Rating
1
WiFi extender
on April 16, 2025
Posted by: Trey11112
WiFi extender for Internet air is absolutely horrible and was causing my internet not to work
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: mesj
Verified Purchase:Yes
I returned the device it would not work
Response from ATT.comBy -Andy, AT&T CARE, June 23, 2025
Thank you for sharing your experience with us, we are truly sorry that WiFi extender did not meet your expectations. At AT&T, we strive to make every transaction smooth and hassle-free, if you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing AT&T and for giving us the opportunity to make things right. We look forward to serving you better in the future.
Written by a customer while visiting ATT.com
Posted by: Sarah1099
from West Palm Beach, Fl
Verified Purchase:Yes
The internet is not stable. We are constantly having to reset it. I will be canceling this service.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Parker az
Verified Purchase:Yes
It did not do what I needed so I returned it via ups
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: CLittle
from Texas
Verified Purchase:Yes
Solid booster easy to add to system too couple minutes max.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, October 16, 2025
Thank you, Casey, for sharing your experience! We’re thrilled to hear that adding the AT&T Internet Air for Business WiFi Extender was quick and easy for you. Our goal is to deliver reliable connectivity with simple, hassle-free setup—so you can get back to business in no time. If you ever need more coverage or have questions about your WiFi experience, we’re always here to help. Thanks for choosing AT&T to keep your business connected!
Written by a customer while visiting ATT.com