Customer reviews from tripplite.com
Tripp Lite - SMART1500LCDT SmartPro 650 Joules 1,500 VA 10 Outlets LCD Line-Interactive UPS AVR Tower - Black
Average customer rating
4.7
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
137
4 Stars
25
3 Stars
4
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
157 out of
162)
Customer Reviews for Tripp Lite - SMART1500LCDT SmartPro 650 Joules 1,500 VA 10 Outlets LCD Line-Interactive UPS AVR Tower - Black
Customer Rating
5
Great product
on March 16, 2015
Posted by: John
from Undisclosed
Verified Purchase:No
Having had a competitors product that died 1 day after the warranty expired. I decided to purchase this one. This unit protected my high end computer system from a lightning strike that took out several things in our home. What more could I ask of this product. It is still functioning flawlessly. I highly recommend this to everyone.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Very Satisfied
on February 25, 2015
Posted by: jmbrown71
from Undisclosed
Verified Purchase:No
The Smart1500LCDT is a great UPS for a Desktop Workstation. It is a much better design than the old APC UPS that we used before. It is clearly marked for the battery outlets and the surge only outlets. We plan on ordering multiple units for our Police Department soon based on this purchase.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: $
from Anchorage, Alaska
Verified Purchase:Yes
Good hardware, uninterrupted operation during commercial-power failure... Excellent product support... Bad-quality monitoring software intermittently fails to update, stops working, has to be started and/or restarted multiple times from Windows 7 "services"... Instruction manual inadequate for troubleshooting software issues... No firmware provision for verifying communication between computer and Tripplite hardware...
Pros: Good Power Output, Long Battery Life, Quiet Operation, Reliable, Small Footprint
Cons: Hard To Set Up
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. Tech Support: 773.869.1234, techsupport@tripplite.com
Written by a customer while visiting tripplite.com
Posted by: Tony
from Monterrey, Mexico
Verified Purchase:Yes
This product gives me very nice backup power for a high-end PC and several gaming consoles and I haven't had any issues so far. I ran into some trouble in the past with monitoring the load and battery life on backup devices, and with this model it's very easy to notice these details. The only downside for me is that the fan can be a bit noisy, especially at night.
Pros: Good Power Output, Long Battery Life, Reliable
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
I feel secure with this UPS protecting my equipment
on December 3, 2015
Posted by: Chuck
from Manchester, CA
As I am sitting here in my rural home the wind is blowing and the rain is driving sideways. Minutes ago while doing my daily business the power went out for a minute. No problem with the Tripp-lite battery backup on duty. I was able to complete my work with not so much as a hiccup. If you don't have your equipment protected you should. That small power failure could have been enough to take out my hard drive and leave me high and dry with months of work lost. Not to mention family pictures and other valuable data.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Good Hardware, Good Tech Support
on December 3, 2015
Posted by: J
from Anchorage, Alaska
Hardware seems reliable and quiet. Hardware and software technical support was excellent and essential for accurate setup and operation. Firmware could be enhanced to display communication status with external platform(s). Communication protocol between UPS and external platform could be enhanced to prevent immediate, non-graceful computer shutdown when USB cable is inadvertently disconnected. Instruction book could be enhanced to convey critical operational information, such as the necessity for firewall modication, more efficiently to entry-level users.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Works Great!
on December 3, 2015
Posted by: Mom
from Work is in the Dominican Republic
Verified Purchase:No
We have frequent blackouts where I work and work on a generator. The switch over from street energy to generator is smooth and you hardly notice the switch over.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
One mean powerful and necessary piece of equipment.
on December 4, 2015
Posted by: JD
from N. Lauderdale, Florida
Although most users of UPS systems use their power back ups for computers, I use mine as well to protect and supply power to my DVR and cameras for my security system. The DVR used to require to be rebooted manually if the power died and that happened once while I was away from home for a few weeks. With the few power failures I have had since I installed this UPS, I haven't had an issue and it has given me piece of mind now on my extended trips.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com