Customer Reviews for Tripp Lite - SMART1500LCDT SmartPro 650 Joules 1,500 VA 10 Outlets LCD Line-Interactive UPS AVR Tower - Black
Customer Rating
5
Quiet, affordable, reliable
on December 9, 2015
Posted by: PhotoLisa
from Las Vegas
If you have computers or other electronic gear that need clean reliable power then this is how you get it. Not only is it powerful enough to keep our computer running safely it provides clean regulated power. It was a breeze to operate and install, basically just plug in your stuff.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
The 1st one arrived and emitted a burning smell when on. I tried the backup operation by unplugging it and made a fast clicking sound while the output voltage sagged badly. I got an RMA as DOA, and, after a few days, received a replacement. This one arrived with the case top retaining tabs almost all broken off and lying inside the box. It does, however, work. I am waiting to hear from Tripp Lite as to what they would like to do this time. The packaging is insufficient for the weight of the product. The styrofoam packaging was all broken up on both of them. If they were packed better they MAY survive. Of course, they're made in China. That probably won't change in the near future. I have another of the exact same model I purchased earlier, and it too arrived with the styrofoam smashed. It is undamaged and has been running for over 6 months now.
No, I would not recommend this to a friend.
Written by a customer while visiting tripplite.com
I bought two of these units to power and protect my TV, stereo unit, set top box and DVR whilst the second one powers and protects my security cameras and NVR unit. I am disappointed that the cooling fans are so noisy when the AVR is operating. Our power supply is quiet ordinary with the input voltage always around 130 or even a little higher. Hence tha cooling fan operating most of the time. The unit itself I am happy with with both the protection side and backup power. I had read reviews on other units and this one was suppose to be the quietist when running. If you can put up with the noise then I would recommend buying it.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
I live in tornado alley and we have really bad storms. The other nite power went off and on for two hours and this SmartPro ups worked flawlessly. Best money I have spent in a long time. Setup was easy and quick, had me up and tuning in less then 10 minutes from unboxing to to boot up.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
I would buy this again and I will for my other computers
on June 9, 2017
Posted by: ralphm27
from Blanco County Texas
Verified Purchase:Yes
This UPS is great! I have experienced two power outages in two days and this UPS never missed a beat. The Mac was not aware that we lost power so no files or work suffered any harm. Further, I could read the display to know how much time I had left before I would have to shut down. Great machine at a very good price.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
This is my second Tripp Lite UPS (the other one is over 20 years old and has only needed a battery). The quality still seems to be in their build and so far no problems. This on is for my business running critical electronics, so it needs to work all the time, every time. Other than the usual break in smells, this appears to be one fine UPS. Thanks.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
The only problem I had was the computer didn't properly recognize it when I plugged in the USB cord. I searched Tripp-Lite's site for drivers and couldn't find any. It turned out that they weren't needed, but it would have been nice to know that. There's almost no information about installing the product. It showed up in Device Manager but showed a problem as if it needed a driver. I wound up unplugging the USB cable and plugging it in again and the problem went away, so I'm guessing it was just a bad connection. However, a little more install instructions from Tripp-Lite would have solved the headache. It would have been nice to know that a driver wasn't needed. I would then have looked elsewhere for the problem.
I would recommend this to a friend!
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for the review and insights into your experience. We always look to improve our products and our customer's satisfaction. We will take your suggestions and review our installation instructions. Thank you for choosing Tripp Lite and we look forward to continuing to earn your trust!
Written by a customer while visiting tripplite.com