So it started great, clear and bright backlight which is easy on my older eyes and crisp buttons. Then, three days in it just stopped working, did not need a recharge but I plugged it in anyway and still nothing. I had to do a reboot of my computer, and it started working again. I also had an instance when the curser would flash but I could not type or delete or backspace, again I had to reboot. For the most part it works but I don't understand why these glitches keep happening, is it something I am doing?
Not what I was expecting. Weak product, non-existent support. Rejected my request for a return by bouncing my email.
on March 4, 2025
Posted by: Bruce H.
from US, United States
The keyboard is too small for my fingers. I estimate it's 7/8 of full-size. I tried to get a return, and the email I sent (given by Satechi) was not working. I expect more from afirm charging so much for qa keyboard. Keyboard failed to meet my minimum standard for usability.
Very happy with this purchase. Durable and customizable. Comes configured for Apple; would have been nice to have had quick start instructions to set up for Windows, but re-configuration was manageable. Nice touch to keyboard. Backlights are fun. I'm happy.
I bought the dark version of the SM3. As a current happy user of the SM1 the SM3 is an excellent upgrade. Battery life is great, typing is a pleasure, and the aesthetics are *chef's kiss*. The SM3 looks great on my desk.