Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
288
4 Stars
82
3 Stars
14
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Excellent choice
on March 5, 2026
Posted by: MS46
[This review was collected as part of a promotion.] This was 3rd new refrigerator in just over a year. The previous two had almost identical problems with the water/ice dispenser modules. Moving these functions internally with this current model seems to avoid that issue. Plus, the internal set up also seems a bit better designed in regard to the shelfing
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Good day, MS46! Thank you for sharing your experience! We’re glad to hear that this current model has addressed the issues you faced with the water and ice dispenser modules on previous refrigerators. It’s great to know that the internal setup and shelving design are also working better for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: Susan2u
[This review was collected as part of a promotion.] Works well. Have to remember the temperature control and water is on side of door. We have changed the temp and not realized it and I have let water out not knowing jt
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2026
Hi, Susan2u. Thank you for sharing your experience! We’re glad your fridge is working well overall, and we appreciate your note about the temperature control and water dispenser placement—those little details can take some getting used to. If you’d like tips on managing the settings or have any questions, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 6, 2026
Posted by: Oopsie
[This review was collected as part of a promotion.] I love having a side by side refrigerator again! My only complaint is I couldn't get it in white. Sorry-I'm old & like the "lightness" of white appliances! I also didn't want the water feature. Because of how it's situated, I don't lose so much space in the freezer. Wonderful idea!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi Oopsie, thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your side-by-side refrigerator and the thoughtful design that preserves freezer space.
We understand your preference for white appliances and appreciate your comments about the water feature—your feedback is valuable and will be shared with the appropriate team.
Thank you again for taking the time to share your experience! We’re happy your refrigerator is working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your preference for white appliances and appreciate your comments about the water feature—your feedback is valuable and will be shared with the appropriate team.
Thank you again for taking the time to share your experience! We’re happy your refrigerator is working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 7, 2026
Posted by: David1028
[This review was collected as part of a promotion.] It looks great, has a ton of space, and runs quietly.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re happy to hear that your appliance looks great, offers plenty of space, and operates quietly. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 7, 2026
Posted by: divad49
[This review was collected as part of a promotion.] We like the lightning because it illuminates the whole frig. The bins are spacious. The thing we do not like is the electromagnetic static that it creates in our radios.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you appreciate the bright lighting and spacious bins in your refrigerator. We appreciate you sharing your concern about the electromagnetic static, as it helps us understand our customers’ experiences. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 7, 2026
Posted by: Billy 27
Basic instruction on how to assemble and set up would be great . Also note that it is made to run almost continuously.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for your feedback! We appreciate your suggestions regarding assembly instructions and operational notes. Clear guidance is important, and we’ll share your input with our team to help improve our product manuals. We’re glad to hear you’re using your appliance and appreciate your support!
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 8, 2026
Posted by: llgetz
[This review was collected as part of a promotion.] so far so good. Well lit on inside, plenty of shelf and bin space. Only complaint and it is not a game changer, Ice maker is a little loud when motor kicks in but only lasts a couple seconds. Water spout is on the frig door sometimes I accidently have my hand there and press it unintentionally water on the floor, so I imagine I'll get used to that.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hello Llgetz, thank you for taking the time to share your feedback with us! We’re happy to hear that your refrigerator is off to a great start and that you’re enjoying the bright interior lighting along with the ample shelf and bin space.
We appreciate you mentioning the ice maker noise and the water dispenser placement as well. It’s normal for the ice maker to make a brief sound when the motor activates, but we understand how noticeable it can be. Your note about the dispenser on the door is also helpful—many customers find that it becomes second nature with time, but we truly value you pointing it out. Feedback like yours helps us continue improving our products and overall user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire! We appreciate your review and hope you continue enjoying your new refrigerator. Have a great rest of your day!
- Maico
We appreciate you mentioning the ice maker noise and the water dispenser placement as well. It’s normal for the ice maker to make a brief sound when the motor activates, but we understand how noticeable it can be. Your note about the dispenser on the door is also helpful—many customers find that it becomes second nature with time, but we truly value you pointing it out. Feedback like yours helps us continue improving our products and overall user experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire! We appreciate your review and hope you continue enjoying your new refrigerator. Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com