Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
288
4 Stars
82
3 Stars
14
2 Stars
2
1 Star
5
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on February 26, 2026
Posted by: Lilly2345
[This review was collected as part of a promotion.] Like it well except the water dispenser on the inside of door. You got to open the door to get the water.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 27, 2026
Hello Lilly2345!
Thank you for sharing your feedback on your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that you like your refrigerator overall.
We appreciate your note about the interior water dispenser. We understand that having to open the door for water can be less convenient, and your feedback is valuable as we continue to improve our products.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that you like your refrigerator overall.
We appreciate your note about the interior water dispenser. We understand that having to open the door for water can be less convenient, and your feedback is valuable as we continue to improve our products.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great New Appliance
on February 27, 2026
Posted by: AileenMarg
[This review was collected as part of a promotion.] Super happy with my new appliance. My last fridge was so old and didn’t do a good job keeping things cold or frozen. This new fridge does the trick and even more. I would highly recommend this fridge
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 27, 2026
Thank you for your feedback! We’re so glad to hear that your new fridge is keeping everything cold and frozen perfectly and exceeding your expectations.
We appreciate your recommendation and hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your recommendation and hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 1, 2026
Posted by: Macklens
[This review was collected as part of a promotion.] Beautiful refrigerator! Plenty of room
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 3, 2026
Hello there, Macklens! Thank you for your feedback! We’re delighted to hear that you love your Frigidaire refrigerator and that it offers plenty of room for all your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your new fridge!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1‑800‑374‑4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and enjoy your new fridge!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Fridge
on March 2, 2026
Posted by: CJ Zak
[This review was collected as part of a promotion.] Just had it for a few weeks, no issues. We chose to not have water and ice access through the freezer door as this is a common fridge point of failure (as was with our previous fridge). The ice is easily accessible at the top of the freezer, nice little cubes. The water (as well as the fridge controls) is easily accessible at the edge of the fridge door. The interior is well lit and quite spacious. We are pleased with our purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi CJ Zak,
Thank you for sharing your experience! We’re glad to hear that after a few weeks everything has been working well and that you’re pleased with your purchase. It’s great to know the ice maker location in the freezer and the water access at the edge of the refrigerator door are convenient for you, while still giving you plenty of usable space inside.
We’re also happy to hear the interior lighting and spacious layout are meeting your expectations. Those features are designed to make everyday organization and access easier.
If you ever have any questions or need assistance down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Thank you for sharing your experience! We’re glad to hear that after a few weeks everything has been working well and that you’re pleased with your purchase. It’s great to know the ice maker location in the freezer and the water access at the edge of the refrigerator door are convenient for you, while still giving you plenty of usable space inside.
We’re also happy to hear the interior lighting and spacious layout are meeting your expectations. Those features are designed to make everyday organization and access easier.
If you ever have any questions or need assistance down the road, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Quality and spacious.
on March 2, 2026
Posted by: JanekM
[This review was collected as part of a promotion.] I am very satisfied with this refrigerator its got lot of space to easily organize your items.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you for your feedback! We’re so glad to hear that your Frigidaire refrigerator is giving you plenty of space and making organization easy. We hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 4, 2026
Posted by: Yv27
[This review was collected as part of a promotion.] Nice but don’t like the water dispenser. You have to open refrigerator door to get water.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Hello Yv27, thank you for sharing your feedback about your refrigerator. We completely understand how convenient an external water dispenser can be, and we know it can feel a bit inconvenient to have to open the refrigerator door to get water. Your experience is important to us, and we appreciate you letting us know.
For the water dispenser inside the fridge, here are a few tips that may help improve your experience:
1. Check the water filter: Make sure it’s properly installed and not nearing the end of its life, as this can sometimes affect water flow.
2. Ensure proper placement of containers: Position cups or bottles directly under the dispenser to avoid spills.
3. Inspect the dispenser lever: Make sure nothing inside the fridge is obstructing the lever or the dispensing area.
If these steps don’t resolve your concern, our trained specialists can provide further guidance and help ensure your system is working optimally. Please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’d be happy to assist.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a wonderful day!
- Maico
For the water dispenser inside the fridge, here are a few tips that may help improve your experience:
1. Check the water filter: Make sure it’s properly installed and not nearing the end of its life, as this can sometimes affect water flow.
2. Ensure proper placement of containers: Position cups or bottles directly under the dispenser to avoid spills.
3. Inspect the dispenser lever: Make sure nothing inside the fridge is obstructing the lever or the dispensing area.
If these steps don’t resolve your concern, our trained specialists can provide further guidance and help ensure your system is working optimally. Please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’d be happy to assist.
Thank you again for your feedback, and we hope you continue to enjoy your Frigidaire refrigerator. Have a wonderful day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far I’m still in love it my new refrigerator
on March 4, 2026
Posted by: Chela or yolanda
[This review was collected as part of a promotion.] I love it
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you love your Frigidaire appliance.
We appreciate you choosing Frigidaire and taking the time to share your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and taking the time to share your experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My first side-by-side
on March 4, 2026
Posted by: Melody60
[This review was collected as part of a promotion.] So far i am loving this refrigerator! It keeps the veggies crisp and doesn’t freeze them. My only complaint would be the water dispenser on the door. It drips a few drops after you finish filling your glass and is easy to accidentally bump - spilling water on the floor. Im sure as i get accustomed to the appliance, that will improve
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 5, 2026
Hi Melody60! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire refrigerator is keeping your vegetables crisp and performing well overall.
We appreciate your note about the water dispenser dripping and being easy to bump—thank you for sharing that insight. It’s great to hear that you’re confident you’ll get accustomed to it over time. Your input is valuable and helps us continue improving our products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate your note about the water dispenser dripping and being easy to bump—thank you for sharing that insight. It’s great to hear that you’re confident you’ll get accustomed to it over time. Your input is valuable and helps us continue improving our products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com