Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
242
4 Stars
65
3 Stars
10
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
sidebyside
on November 23, 2025
Posted by: tySanDiego
[This review was collected as part of a promotion.] this is the first side by side for me. I usually pick a french style, but am very happy with this one. I particularly enjoy the roominess of both freezer and fridge. I have a small kitchen and couldn't find the same size as my "kenmore Elite french style", so settled on this one. It was a snug fit, but doable. Very happy so far. Love the freezer side and the organization and easy access it allows.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 25, 2025
Thank you for sharing your experience! We’re delighted to hear that your 26 Cu. Ft. Side-by-Side Refrigerator is working well for your space and that you’re enjoying the roominess and organization of both the fridge and freezer compartments. It’s wonderful to know that it’s helping make your kitchen more convenient and accessible.
We appreciate your feedback and hope it continues to provide reliable performance and easy access for all your storage needs. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
We appreciate your feedback and hope it continues to provide reliable performance and easy access for all your storage needs. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent
on November 24, 2025
Posted by: jdh4455
[This review was collected as part of a promotion.] very quiet, easy to adjust. looks great in the kitchen! previous refrigerator was a frigidaire and lasted 20 years..I'm sure this will do the same>
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 24, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you so much for your fantastic feedback! We’re thrilled to hear that your new refrigerator is quiet, easy to adjust, and looks great in your kitchen. It’s wonderful to hear about your positive experience with your previous Frigidaire lasting 20 years. We hope this one serves you just as well for many years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you so much for your fantastic feedback! We’re thrilled to hear that your new refrigerator is quiet, easy to adjust, and looks great in your kitchen. It’s wonderful to hear about your positive experience with your previous Frigidaire lasting 20 years. We hope this one serves you just as well for many years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid fridge for the price with some caveats
on November 24, 2025
Posted by: dg72
[This review was collected as part of a promotion.] We're only a few weeks in, but we are enjoying the fridge so far and happy with the purchase. It's nice looking and seems to do a good job of keeping things cold, which is, after all, it's primary function. The noise level was higher than expected when we first turned it on, but the fridge was busy getting to temperature so that is to be expected. The sound level has since leveled off. Though if the ice machine is on it is noisier than it is when it's off. But that's normal I think. We do wish there was more space on the lower door shelves. We have lots of condiments we would love to store there, but it's only two bottles deep which forces us to use the bigger fridge shelves to store the rest of the condiments, which isn't great. Maybe we need to cut back on the sauces. But we're going to look into purchasing another shelf for the door. The other downer is something other people have commented on. The control panel on the side of the door is flat out stupid. The placement is such that if the door is open for any length of time, you will accidentally touch it. You'll hear a beep and then you'll have to check to make sure you didn't accidentally adjust something. We've already accidentally turned off the water once and adjusted the temperature in the freezer and fridge at least twice. It's a bad design. They should've put some sort of lock on it that you'd have to hold down to unlock the control panel. Instead, there's a five second delay or something. So, if the door is open for longer than five seconds you could (and eventually will) accidentally push something. I read this warning in other reviews and thought people were being too picky and that we'd be able to avoid the issue, but... nope. It's real. And it's a pain. But, again, it is a solid fridge for the money thus the 4 star rating. But seriously, how did that design flaw make it out of the testing phase?
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 26, 2025
Thank you for taking the time to share such detailed feedback about your new fridge, Dg72! We’re glad to hear that you’re enjoying the look, performance, and overall cooling capabilities so far. It’s also great to know that the initial noise level has leveled off as expected and that you’ve noticed the ice maker’s operation is a bit louder, which is normal.
We appreciate your candid comments about the lower door shelves and the control panel. We understand how the limited depth on the door shelves can be frustrating when storing condiments, and your suggestion about an additional shelf is a practical one. Regarding the control panel placement and accidental adjustments, we hear your concerns. Your feedback is very valuable, and we’ll make sure it reaches our product development team to consider improvements for future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your thoughtful feedback, and we hope you continue to enjoy your Frigidaire fridge! - Maico
We appreciate your candid comments about the lower door shelves and the control panel. We understand how the limited depth on the door shelves can be frustrating when storing condiments, and your suggestion about an additional shelf is a practical one. Regarding the control panel placement and accidental adjustments, we hear your concerns. Your feedback is very valuable, and we’ll make sure it reaches our product development team to consider improvements for future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your thoughtful feedback, and we hope you continue to enjoy your Frigidaire fridge! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on November 25, 2025
Posted by: TomRaglandPhx
[This review was collected as part of a promotion.] We have had this now for about 3 week and it has been fantastic. Lots of ice and the water fill is in a great location and not visibile from the front. I was worried that there wouldnt be enough room for all the food and sauces we have but everything fits nicely.
Response from frigidaire.comBy John, Online Outreach Specialist, November 25, 2025
Hello, TomRaglandPhx. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
First week
on November 25, 2025
Posted by: VictorB95
[This review was collected as part of a promotion.] Fridge is holding up and I am adjusting to the size and shape. Overall I am happy with my purchase for the moment.
Response from frigidaire.comBy John, Online Outreach Specialist, November 25, 2025
Hello, VictorB95. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great.
on November 25, 2025
Posted by: Ed and Diane
[This review was collected as part of a promotion.] Pleased with buy. Doors open and close with no problems. Like side by side.
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect fit for me
on November 26, 2025
Posted by: MDDDDDDDDDDDDDD
[This review was collected as part of a promotion.] I love how quiet it is, also has plenty of space for what I need and looks great! Easy to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on November 26, 2025
Posted by: Capatt
[This review was collected as part of a promotion.] We’ve had it a week and so far it’s been great! Love the side-by-side layout and the organization. The shelves come out easy for cleaning and everything is very ergonomic. We’re very pleased with the purchase.
Written by a customer while visiting frigidaire.com