Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(324 Reviews)
Rating breakdown 324 reviews
5 Stars
243
4 Stars
66
3 Stars
11
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Nice Design but...
on May 6, 2025
Posted by: TucsonBill
Refrigerator was delivered and set up 10 days ago. Random muffled high pitched sound lasting 1 to 30 seconds. Electrolux sent a tech out to diagnose but, naturally, it did not make the sound for him. It is 12:45 AM and making the sound. I puchased this model based upon reviews stating it runs quietly. The random sound is annoying.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2025
Thank you for your review, TucsonBill. We appreciate you sharing your feedback with your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator GRSN2620AF. Your comments are vital to us in improving future appliances.
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Common Sources of Intermittent High-Pitched Sounds in Refrigerators
1. Compressor Inverter or Variable-Speed Motor
-Newer, energy-efficient compressors often emit a high-pitched or whiny tone when ramping up or down. These can be especially noticeable in quiet environments.
2. Fans (Evaporator or Condenser)
-If debris is caught in the fan or the motor bearings are wearing prematurely, this can create a fluctuating, high-pitched sound.
3. Defrost Cycle
-During and after defrost cycles, you might hear hissing, clicking, or even whining as ice melts and parts expand.
4. Electronics or Solenoids
-Certain control boards or door valve solenoids (like for ice makers or water dispensers) may emit brief electronic-sounding noises.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 14, 2025
Posted by: Jwatts918
[This review was collected as part of a promotion.] Appliance works well, except for water dispenser in door. Water is getting to the ice maker, so filter is not clogged. Nor is it because of a frozen water line in the door. Also the reset button does nothing other than to make a light on the door panel blink and emit a chirp.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 14, 2025
Thank you for reaching out and providing detailed information about the issue with your water dispenser. We recommend contacting our dedicated support team for further assistance. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our technicians can help troubleshoot the next steps or arrange for service if needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of Interior Space and Features
on May 20, 2025
Posted by: GrandJill
[This review was collected as part of a promotion.] I am pleased with the exterior finish. It doesn't show every fingerprint. There is lots of space in both the refrigerator and the freezer. I like the smaller ice cubes. I was thankful to find that I could turn off the water in the door feature since I am concerned that my grandchild will be able to reach it and end up with water all over. The drawers in the refrigerator allow you to adjust the moisture level for what you have in them which will hopefully help my fruits and veggies last longer. So far so good.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 21, 2025
Thank you for your detailed feedback! We're thrilled to hear you're enjoying your GRSN2620AF — from the smudge-resistant finish to the spacious interior and thoughtful features like the adjustable humidity drawers and smaller ice cubes. We're especially glad the ability to turn off the water dispenser gives you peace of mind with your grandchild around. It sounds like the fridge is fitting into your home perfectly! If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid fridge
on May 23, 2025
Posted by: Kier757
[This review was collected as part of a promotion.] The Frigidaire GRSN2620AF is a reliable side-by-side refrigerator that truly delivers on essential functionality. Its design makes accessing both fresh and frozen items straightforward, a real plus for daily convenience. You'll find it offers good capacity throughout, making it a solid choice for families or those needing ample storage. The through-the-door ice and water dispenser is a highly appreciated feature, adding that extra bit of ease to your routine. While side-by-sides typically have narrower compartments that can be a slight hurdle for very wide items, this model is a dependable and functional workhorse, offering excellent value for anyone seeking a straightforward, spacious, and convenient refrigeration solution.
Written by a customer while visiting frigidaire.com
Customer Rating
4
pretty good all around
on June 16, 2025
Posted by: Zuto
[This review was collected as part of a promotion.] Decent fridge and freezer water dispenser in door is kinda strange i accidentally hit it occasionally while reaching to close door. Temp gauge is accurate, so far ice maker is working. Dont like the way base cover is attached. Make leveling a process. Lighting is great and easy to clean all around, Fairly quiet too
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 17, 2025
Thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re happy with the accurate temperature gauge, working ice maker, great lighting, and the easy-to-clean design. We’re also pleased to know that the fridge is fairly quiet and meeting your overall needs.
We understand your concerns with the water dispenser placement and the base cover attachment making leveling a bit tricky. Your feedback is valuable, and we’ll take it into consideration for future improvements. If you ever need assistance with the dispenser or leveling, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We understand your concerns with the water dispenser placement and the base cover attachment making leveling a bit tricky. Your feedback is valuable, and we’ll take it into consideration for future improvements. If you ever need assistance with the dispenser or leveling, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2025
Posted by: My new refrigerator we it
[This review was collected as part of a promotion.] It’s nice, functional, top of the line and economical
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 21, 2025
Posted by: Viclt23
[This review was collected as part of a promotion.] Great refrigerator. I was a little concerned about the water being on the side of the door but it works great. Lots of room and drawer space
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2025
Thank you for sharing your experience! We're glad to hear that you're happy with your refrigerator’s performance and spacious design. We understand your concern about the water on the side of the door, and if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 22, 2025
Posted by: Kenzie398
[This review was collected as part of a promotion.] We love this new fridge
Written by a customer while visiting frigidaire.com