Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
325
4 Stars
94
3 Stars
14
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Cannot even do it's job
on January 24, 2026
Posted by: sscooter
I purchased this to replace a 30 year old top freezer refrigerator. I just needed a bigger refrigerator and went with this one. I am sad this refrigerator has been continuously running for 12 hours the only time it shuts off is when you open a door. The worst part is as a refrigerator it should be keeping things at 32-40 degrees, this is important to keep food safe, and it cannot even do this. At the recommended setting it's 34 on the upper shelf on the shelf above the deli drawer it's 42, in the deli drawer it's 44 in the second drawer it's 44 and in the final drawer where we keep insulin it's 46. If I turn it one light cooler then it's 27 on the first shelf and the bottom drawer will be 42. Guess it's a freezer now on the top shelf and maybe a refrigerator on the rest except 42 is not safe. Also, it's much noisier than my old one it's not even close to as quiet and still cannot do it's basic job.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 26, 2026
We’re very sorry to hear about the issues you’re experiencing with your new refrigerator and understand how concerning it is when food isn’t being kept at safe temperatures. That’s certainly not the experience we want for our customers, especially when storing sensitive items like insulin.
We want to make sure that your concern is getting all the assistance you need, please lookout an email from us or you can call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We want to make sure that your concern is getting all the assistance you need, please lookout an email from us or you can call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 10, 2024
Posted by: Ericka21
[This review was collected as part of a promotion.] Nice spacious refrigerator but I don’t care for the water dispenser being on the inside of the door. We accidentally push it often and it makes a mess every time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on September 29, 2024
Posted by: BK84
The design of this fridge is great. The sleek front doors and I especially love the water dispenser on the inside of the door. My kids think it’s so neat. Holds so much more than I I totally thought. Really glad we have this size for our house.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Featured Option - The ice maker can be turned off!!
on October 3, 2024
Posted by: TracyCB
[This review was collected as part of a promotion.] The shelves are roomy. The water dispenser it is on the inside, now I have no water Streeks running down in front of my fridge and nothing to clean. Both the front and the sides can hold magnets. The best feature is the icemaker can be turned off and on when you want to!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Refrigerator
on October 21, 2024
Posted by: K Blue
[This review was collected as part of a promotion.] I love my new refrigerator! Especially because the water and ice aren’t in the front on the door because I have a grandson that’ just turned 2 and he’s VERY BUSY! Otherwise he would have been pressing the water and ice dispenser and we’d probably would have a flood!😂 Whoever designed the water in the door was a genius!👍
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 3, 2024
Posted by: Micheleh1225
[This review was collected as part of a promotion.] I love the look, the space and ease of changing the water filter but for the love of all things holy, the tape y’all use is a nightmare. The tape didn’t come off easily and now I have strings of blue tape all over the inside of the fridge and freezer. One of the seals to the fruit and vegetable drawers doesn’t stay in place so I have to reinstall it about every 3rd time I open the drawer. I do love the large capacity of the ice compartment and the storage in the doors is awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean lines / Amazing space
on January 2, 2025
Posted by: Bob2CP
[This review was collected as part of a promotion.] This Frigidaire is beautiful. Clean lines, and with a slightly smaller profile provides more space. Family has commented on it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far it works as expected
on January 21, 2025
Posted by: Minnesota309
[This review was collected as part of a promotion.] Simple and Clean looking fridge with nice water option inside the door. Only complaint is that the fridge runs loud a bit compared to our previous fridge. But we like that the ice maker makes smaller cubes. It was easy to install.
Written by a customer while visiting frigidaire.com