Customer reviews from snowjoe.com
Sun Joe - Auto Joe Portable Air Compressor Cordless Tire Inflate Pump, 24V-AJC-LTE
Average customer rating
4.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
76
4 Stars
12
3 Stars
5
2 Stars
8
1 Star
11
Customer Reviews for Sun Joe - Auto Joe Portable Air Compressor Cordless Tire Inflate Pump, 24V-AJC-LTE
Customer Rating
1
Hose is the weak link! Renders compressor useless!
on August 30, 2025
Posted by: Disappointed Del
from Idaho
Hose gets hot where it exits unit and ruptures and then you have a flat tire. Need a way to get a higher quality replacement hose, maybe braided along with instructions on how to replace it and then you might have a product worth buying. I regret the purchase because it is a useless compressor without a hose.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 2, 2025
Dear Valued Customer,
Thank you for your detailed feedback and for sharing your experience with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor. We sincerely apologize for the issue you’ve encountered with the hose — we understand how frustrating this must be, and this is certainly not the level of quality or service we aim to provide.
We stand behind our products and want to reassure you that they are covered by a standard warranty. Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST.
Our team would be glad to review your case, provide support, and work toward the best possible resolution. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Thank you for your detailed feedback and for sharing your experience with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor. We sincerely apologize for the issue you’ve encountered with the hose — we understand how frustrating this must be, and this is certainly not the level of quality or service we aim to provide.
We stand behind our products and want to reassure you that they are covered by a standard warranty. Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST.
Our team would be glad to review your case, provide support, and work toward the best possible resolution. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Would love to love this, but…
on August 30, 2025
Posted by: OldOwl
from Scarsdale, NY
I had bought two of these, and while they can be convenient, they are not durable. If you let run too long the hose heats up and breaks. Unfortunately, this is not a pat that can be changed, and seems to be a weakness in the design.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 2, 2025
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We truly apologize for the issues you’ve experienced with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor.
We understand how frustrating it must be to encounter durability concerns, especially when the hose becomes damaged after extended use. This is certainly not the quality or reliability that we aim to deliver, and we take your comments regarding the design very seriously.
Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST. Our team would like the opportunity to further investigate this matter and explore possible solutions to better support you.
We are committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We truly apologize for the issues you’ve experienced with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor.
We understand how frustrating it must be to encounter durability concerns, especially when the hose becomes damaged after extended use. This is certainly not the quality or reliability that we aim to deliver, and we take your comments regarding the design very seriously.
Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST. Our team would like the opportunity to further investigate this matter and explore possible solutions to better support you.
We are committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hose detached and broke after less than 6 months;
on July 7, 2025
Posted by: Tim T
from Houston, TX
Worked great for about 6 months until the hose blew off of the end of the compressor. I tried to reattach it but it won’t seal correctly and leaks air faster than it can refill it. I wouldn’t buy it again.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 8, 2025
Hello Tim,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor.
We understand how frustrating it must be to encounter this issue after only a few months of use. Please rest assured that we are actively working to resolve this matter. We’ve received your email, and a member of our team will be reaching out to you shortly with available options to assist you.
Once again, we truly apologize for the inconvenience and appreciate your patience and understanding as we work to make things right.
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor.
We understand how frustrating it must be to encounter this issue after only a few months of use. Please rest assured that we are actively working to resolve this matter. We’ve received your email, and a member of our team will be reaching out to you shortly with available options to assist you.
Once again, we truly apologize for the inconvenience and appreciate your patience and understanding as we work to make things right.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Disappointed with the overall performance!
on June 24, 2025
Posted by: Jimmyboy
Air compressor is slow to pump up tires(for its size). Also it gets very hot(this is Florida!). This will cause it to shut down for a while. Also, the digital PSI reading is 2 lbs low at 28 lbs, and 4 lbs low at 60 PSI.Maybe I should try one of the digital models in the ads? I thought size of the unit would mean something!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 24, 2025
Dear Valued Customer,
Thank you for your detailed feedback regarding the Auto Joe 24V-AJC-BDL Cordless Portable Air Compressor. We sincerely apologize for the inconvenience you’ve experienced and are sorry to hear that the unit did not meet your expectations.
We value your input, as it helps us better understand our customers' needs and continuously improve our products. The issues you mentioned regarding heat, performance, and PSI accuracy are certainly not the experience we strive to provide, and we appreciate you bringing them to our attention.
If there’s anything further we can assist you with, please don’t hesitate to contact us. Our customer care team is available at 866-225-9723, every day from 10 AM to 6 PM EST, and we’d be more than happy to help explore a resolution.
Thank you again for your feedback and for giving us the opportunity to make this right.
Thank you for your detailed feedback regarding the Auto Joe 24V-AJC-BDL Cordless Portable Air Compressor. We sincerely apologize for the inconvenience you’ve experienced and are sorry to hear that the unit did not meet your expectations.
We value your input, as it helps us better understand our customers' needs and continuously improve our products. The issues you mentioned regarding heat, performance, and PSI accuracy are certainly not the experience we strive to provide, and we appreciate you bringing them to our attention.
If there’s anything further we can assist you with, please don’t hesitate to contact us. Our customer care team is available at 866-225-9723, every day from 10 AM to 6 PM EST, and we’d be more than happy to help explore a resolution.
Thank you again for your feedback and for giving us the opportunity to make this right.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Bicycle tires yes. car tires no
on November 27, 2024
Posted by: Island living
Will not pump air into car tire . It starts and then shuts off.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Failed after only a few uses
on November 24, 2024
Posted by: AverageJoe
from Ohio
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Got 4 years out of it
on October 10, 2024
Posted by: Jim425
Mine lasted 4 years. It worked well until the hose popped off.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Weak hose and no replacement available...useless
on September 13, 2024
Posted by: JohnnyY
very disappointed. works fine for small tires and bicycles, but the hose burst when filling a tire on my pickup, and there does not seem to be a replacement available.
Written by a customer while visiting snowjoe.com