Customer reviews from snowjoe.com
Sun Joe - Auto Joe Portable Air Compressor Cordless Tire Inflate Pump, 24V-AJC-LTE - Green
Average customer rating
4.2
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
74
4 Stars
12
3 Stars
5
2 Stars
7
1 Star
10
Customer Reviews for Sun Joe - Auto Joe Portable Air Compressor Cordless Tire Inflate Pump, 24V-AJC-LTE - Green
Customer Rating
1
Hose is the weak link! Renders compressor useless!
on August 30, 2025
Posted by: Disappointed Del
from Idaho
Hose gets hot where it exits unit and ruptures and then you have a flat tire. Need a way to get a higher quality replacement hose, maybe braided along with instructions on how to replace it and then you might have a product worth buying. I regret the purchase because it is a useless compressor without a hose.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 2, 2025
Dear Valued Customer,
Thank you for your detailed feedback and for sharing your experience with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor. We sincerely apologize for the issue you’ve encountered with the hose — we understand how frustrating this must be, and this is certainly not the level of quality or service we aim to provide.
We stand behind our products and want to reassure you that they are covered by a standard warranty. Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST.
Our team would be glad to review your case, provide support, and work toward the best possible resolution. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Thank you for your detailed feedback and for sharing your experience with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor. We sincerely apologize for the issue you’ve encountered with the hose — we understand how frustrating this must be, and this is certainly not the level of quality or service we aim to provide.
We stand behind our products and want to reassure you that they are covered by a standard warranty. Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST.
Our team would be glad to review your case, provide support, and work toward the best possible resolution. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great portable air compressor for convenience
on November 26, 2019
Posted by: Franky
from Oxon, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Use it very often for many inflatable needs such as tires and balloons.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works great
on November 27, 2019
Posted by: Missle
from Southfield, MI
First time I used it, it did the job. Very nice.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Exactly what I need for around the house repair.
on November 27, 2019
Posted by: Tom J2
from Winder, Ga
Verified Purchase:Yes
Works well and with the presets pretty much keep you from over inflating. Great desl
Written by a customer while visiting snowjoe.com
Posted by: jlthiery
from Sun Rive, MT.
Verified Purchase:Yes
This product seems to have the power for my inflatables. Only problem is the smaller 2 tips do not stay put in the slots on the tool. Have to make sure I don't lose them. The thin one just keeps falling out.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Battery died
on June 27, 2021
Posted by: Raymondo
from Bethlehem
Had very limited use and the battery died...understand there's a fuse inside...
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 23, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Failed after only a few uses
on November 24, 2024
Posted by: AverageJoe
from Ohio
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hose is not strong enough, makes the unit useless!
on November 24, 2025
Posted by: Bedmctn
from Moncton, NB
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, November 24, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention and for providing your detailed feedback regarding the Auto Joe 24V-AJC-LTE Cordless Portable Air Compressor. We sincerely apologize for the issues you experienced with the hose and the plastic attachment. This is not the level of product quality or customer experience that we aim to provide.
As per our review, the hose is not sold separately, and replacement parts are currently unavailable. We greatly value your feedback, as it helps us identify areas for improvement in product design, parts availability, and overall customer service. Your comments will be shared with our team to help guide future enhancements.
Once again, we sincerely apologize and thank you for your patience and understanding. If there is anything else we can assist you with, please feel free to reach out to us.
Thank you for bringing this matter to our attention and for providing your detailed feedback regarding the Auto Joe 24V-AJC-LTE Cordless Portable Air Compressor. We sincerely apologize for the issues you experienced with the hose and the plastic attachment. This is not the level of product quality or customer experience that we aim to provide.
As per our review, the hose is not sold separately, and replacement parts are currently unavailable. We greatly value your feedback, as it helps us identify areas for improvement in product design, parts availability, and overall customer service. Your comments will be shared with our team to help guide future enhancements.
Once again, we sincerely apologize and thank you for your patience and understanding. If there is anything else we can assist you with, please feel free to reach out to us.
Written by a customer while visiting snowjoe.com