I bought this item as a ‘kit’ deal and have had to use it 3 times now. It worked great each time. Very convenient to keep in the truck.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hose is not strong enough, makes the unit useless!
on November 24, 2025
Posted by: Bedmctn
from Moncton, NB
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, November 24, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention and for providing your detailed feedback regarding the Auto Joe 24V-AJC-LTE Cordless Portable Air Compressor. We sincerely apologize for the issues you experienced with the hose and the plastic attachment. This is not the level of product quality or customer experience that we aim to provide.
As per our review, the hose is not sold separately, and replacement parts are currently unavailable. We greatly value your feedback, as it helps us identify areas for improvement in product design, parts availability, and overall customer service. Your comments will be shared with our team to help guide future enhancements.
Once again, we sincerely apologize and thank you for your patience and understanding. If there is anything else we can assist you with, please feel free to reach out to us.
This product seems to have the power for my inflatables. Only problem is the smaller 2 tips do not stay put in the slots on the tool. Have to make sure I don't lose them. The thin one just keeps falling out.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Battery died
on June 27, 2021
Posted by: Raymondo
from Bethlehem
Had very limited use and the battery died...understand there's a fuse inside...
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 23, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks Customer Support Team Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Failed after only a few uses
on November 24, 2024
Posted by: AverageJoe
from Ohio
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.