Customer Reviews for Sun Joe - Auto Joe Portable Air Compressor Cordless Tire Inflate Pump, 24V-AJC-LTE - Green
Customer Rating
2
on March 6, 2026
Posted by: thunder
bought 3 sun joe tire inflators and all 3 had the hose fall out of crimp on collar side
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, March 6, 2026
Dear Valued Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for the issues you experienced with the Auto Joe Cordless Portable Air Compressor, as this is not the level of quality or service we strive to provide.
We take feedback like yours very seriously, as it helps us identify areas for improvement and ensure that our products meet the high standards our customers expect. Please reach out to us so that we can further investigate this matter and provide the appropriate assistance. You can contact our customer support team at our toll-free number, 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST. Our team will be happy to assist you and address any concerns.
Thank you again for sharing your experience with us.
I bought this air compressor as a backup to a more expensive one I had it worked great for a bit but after not using for a while it’s dead and the battery won’t charge and initially I gave it a good review on YouTube but I’m taking the video down
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 27, 2026
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this matter to our attention.
We sincerely apologize for the experience you’ve had with your Auto Joe Cordless Portable Air Compressor. We understand how frustrating it must be for the unit to stop functioning and the battery to no longer charge, especially after it initially performed well and earned your positive review. That is certainly not the level of reliability or quality we aim to provide.
We truly value you taking the time to share your honest experience. Feedback like yours helps us identify areas for improvement in product performance, battery longevity, and overall customer satisfaction. Please know that your comments will be shared with our team for further review.
If you would like assistance, we would be more than happy to look into this matter further. Please feel free to contact our Customer Support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. So we can review your situation in detail and provide appropriate guidance.
Thank you again for your feedback and for giving our product a try.
cannot find a air hose replacement anywhere or warranty. Mine is less than 1 year old and the hose leaks,
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 3, 2026
Hello Terry,
Thank you for bringing this to our attention. We’re sorry to hear about the issue with your Auto Joe Cordless Portable Air Compressor’s hose. Please reach out to our customer support team, and we will be more than happy to assist you and explore the best options to resolve this matter.
You can contact us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST. We appreciate your patience and look forward to helping get this resolved for you.
Love this tool. Works great and easy to use. The charging takes is quick.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 23, 2025
Hello Carl,
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Auto Joe 24V-AJC-LTE Cordless Portable Air Compressor and that it’s performing well for you. It’s great to know that you find it easy to use and appreciate the quick charging feature.
We truly value your input, as it motivates our team to continue delivering high-quality products and service. Thank you again for taking the time to share your experience, and we hope you continue to enjoy using your Auto Joe tool!
You had a sale on these 50% off and all of a sudden you raise the prices on them you guys are a freaking joke
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 22, 2025
Hello Richard,
Thank you for sharing your feedback. We sincerely apologize for any frustration caused by the recent price changes. Please note that our sales and promotions are limited-time offers, and once the promotion period ends, items return to their original price.
We truly value your input and understand how this can be disappointing. If there’s anything else we can assist you with, or if you have any further questions regarding our promotions, please don’t hesitate to reach out to us at our toll-free number: 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
We appreciate your understanding and thank you for being a valued customer.
Hose is not strong enough, makes the unit useless!
on November 24, 2025
Posted by: Bedmctn
from Moncton, NB
Same as others, the unit got hot during a small inflation and the hose melted at the plastic attachment and is not repairable. No inventory so no warranty replacement. Shame because the rest of the unit is decent. A small redesign to make this attachment point repairable would make it great.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, November 24, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention and for providing your detailed feedback regarding the Auto Joe 24V-AJC-LTE Cordless Portable Air Compressor. We sincerely apologize for the issues you experienced with the hose and the plastic attachment. This is not the level of product quality or customer experience that we aim to provide.
As per our review, the hose is not sold separately, and replacement parts are currently unavailable. We greatly value your feedback, as it helps us identify areas for improvement in product design, parts availability, and overall customer service. Your comments will be shared with our team to help guide future enhancements.
Once again, we sincerely apologize and thank you for your patience and understanding. If there is anything else we can assist you with, please feel free to reach out to us.
Hose is the weak link! Renders compressor useless!
on August 30, 2025
Posted by: Disappointed Del
from Idaho
Hose gets hot where it exits unit and ruptures and then you have a flat tire. Need a way to get a higher quality replacement hose, maybe braided along with instructions on how to replace it and then you might have a product worth buying. I regret the purchase because it is a useless compressor without a hose.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 2, 2025
Dear Valued Customer,
Thank you for your detailed feedback and for sharing your experience with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor. We sincerely apologize for the issue you’ve encountered with the hose — we understand how frustrating this must be, and this is certainly not the level of quality or service we aim to provide.
We stand behind our products and want to reassure you that they are covered by a standard warranty. Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST.
Our team would be glad to review your case, provide support, and work toward the best possible resolution. We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
I had bought two of these, and while they can be convenient, they are not durable. If you let run too long the hose heats up and breaks. Unfortunately, this is not a pat that can be changed, and seems to be a weakness in the design.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 2, 2025
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback and for bringing this matter to our attention. We truly apologize for the issues you’ve experienced with the Auto Joe 24V-AJC-MAX Cordless Portable Air Compressor.
We understand how frustrating it must be to encounter durability concerns, especially when the hose becomes damaged after extended use. This is certainly not the quality or reliability that we aim to deliver, and we take your comments regarding the design very seriously.
Please reach out to us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST. Our team would like the opportunity to further investigate this matter and explore possible solutions to better support you.
We are committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.