Customer reviews from hp.com
HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Average customer rating
4.3
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
133
4 Stars
23
3 Stars
13
2 Stars
6
1 Star
16
80%of customers recommend this product.
(
39 out of
49)
Customer Reviews for HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Posted by: Daniel559
from Schenectady NY
Verified Purchase:Yes
look good on the desk less clutter
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Cpu overheating hitting 105 degrees under load
on January 6, 2026
Posted by: Eddie-321
from New York, NY
Verified Purchase:Yes
I bought two of these all in ones with Intel Core Ultra 225U, and they hit 105 degrees under load, then it thermal throttle to 85 degrees. I have a previous gen model of this all in one with a intel core i5-1335u that does not exhibit this behavior.
Something is wrong with the cooling solution in this pc that it goes straight to 105 degrees in both systems, they need to improve the cooling system, I am not happy with it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I love everything about my new computer!well worth the money
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Computer is awesome
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from VT
Verified Purchase:Yes
This all-in-one is extremely thin - reminding one of a monitor only. We like the pop-up camera/mic: an easy way to ensure privacy. The screen (non-touch option) has a large viewing angle and plenty of brightness. It has plenty of computing power for office applications, some design work and browsing.
Being able to adjust angle and height of the screen easily is a big plus.
Probably due to the slim form-factor, is is designed for an external power supply, we'd prefer it to be integrated to avoid the 'brick' in the wiring - like it was in earlier versions of HP all-in-one.
There are not enough USB ports, a few more USB-C and A ports in the base are essential to connect external drives, mobile storage, phones etc - plugging in the back is inconvenient.
The speakers should be facing to the front for better frequency response, it is a big plus having reasonably good internal sound system for voice communication and entertainment - again avoiding further external equipment.
We like the keyboard delete option, so we can use our favorite keyboard/mouse
Being able to adjust angle and height of the screen easily is a big plus.
Probably due to the slim form-factor, is is designed for an external power supply, we'd prefer it to be integrated to avoid the 'brick' in the wiring - like it was in earlier versions of HP all-in-one.
There are not enough USB ports, a few more USB-C and A ports in the base are essential to connect external drives, mobile storage, phones etc - plugging in the back is inconvenient.
The speakers should be facing to the front for better frequency response, it is a big plus having reasonably good internal sound system for voice communication and entertainment - again avoiding further external equipment.
We like the keyboard delete option, so we can use our favorite keyboard/mouse
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Nice computer, but when will we ever see a simple on/off switch? No sign in, no off/power/shutdown.
on January 9, 2026
Posted by: Nave
Verified Purchase:Yes
Fine computer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Flybo
Verified Purchase:Yes
Easy set up. Quality monitor. Fast
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (120) ratings-only reviews
Overall Customer Rating
4.3