Customer reviews from hp.com
HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Average customer rating
4.3 out of 5
4.3
(191 Reviews)
Open Ratings Snapshot
Rating breakdown 191 reviews
5 Stars
133
4 Stars
23
3 Stars
13
2 Stars
6
1 Star
16
80%of customers recommend this product. 
(
39 out of 49
)
Best Buy Privacy Policy
Customer Reviews for HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Customer Rating
5 out of 5
5
My HP
on June 30, 2023
Posted by: Mrs Thrifty
from Louisiana
Verified Purchase:Yes
I needed a computer to go back to college to earn My Masters degree. i researched desktop computers to find one that had the speed and storage I was looking for and HP had what I was looking for and needed. I Love my HP 27 inch All-in-One Desktop with Windows 11. I Love the Apps, Microsoft 365, the whole setup of the computer as well as the look and choices of the Lock and Home Screen. My HP desktop is worth the price.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
FAST & EFFICIENT
on September 3, 2024
Posted by: Anonymous
from Mission Tx
Verified Purchase:Yes
Its processor its fast and able to search the web a lot quicker. The old HP was very slow and was time for an upgrade
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not Good
on November 10, 2025
Posted by: Star Route Auto Service
Verified Purchase:Yes
Lasted 2 weeks then burnt out
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
DEAD AFTER A MONTH!
on November 11, 2025
Posted by: The Rad
from Central Virginia
Verified Purchase:Yes
Very disappointed with this computer. While it boots quickly and the display is excellent, it tends to be glitchy, slow to load apps and change pages, and now the screen has frozen so badly that neither the keyboard nor the mouse can communicate with the computer, making it impossible to try any of the recommended fixes. It’s essentially DEAD after less than one month of service v
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Frozen
on November 18, 2025
Posted by: RonG43
Verified Purchase:Yes
Quality of the All in One was poor..Had to return because the system froze and could not be restored to factory default.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
27 inch all-in-one Desktop
on October 4, 2023
Posted by: Billlyn
from FL
Verified Purchase:Yes
Excellent screen clarity and detail. This unit has great speed. FYI, my last unit is still running after about 11-12 years. These HP units are a solid investment!!!
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Jerome's Review
on July 12, 2024
Posted by: Jerome T
Verified Purchase:Yes
Love the large HD screen, camera/microphone and the fast speed processor. A little frustrated with the keyboard as the layout is different from my old one. Still learning.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice computer with a poor designed stand.
on December 16, 2025
Posted by: Anonymous
from West Chester, Ohio
Verified Purchase:Yes
The computer is very nice. The one negative is the stand. The piece that holds the computer to the stand is plastic. Seems very fragile. If you need to reposition the computer, you must move it by the base or risk braking the attachment piece. Very poor design. Otherwise, this is a very nice computer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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