Customer reviews from hp.com
HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Average customer rating
4.3
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
133
4 Stars
23
3 Stars
13
2 Stars
6
1 Star
16
80%of customers recommend this product.
(
39 out of
49)
Customer Reviews for HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Posted by: A Williams
from New York, NY
Verified Purchase:Yes
Purchased the HP 27 inch AIO DT AI PC to upgrade from an HP Laptop. Setup and data copy were both seamless processes. HP does the data copy via the cloud. It couldn't be easier. The features of the HP 27 inch AIO DT AI PC have made my life easier. Excellent choice for my personal and work use.
Written by a customer while visiting hp.com
Posted by: CTroutman
Verified Purchase:Yes
I bought this computer for myself for Christmas. So far...it is a great computer. I love that the screen is so large. It is fast and does everything I want it to do. I also purchased extra warranty after reading some of the reviews. So I am covered if it dies after a few weeks or months. Hopefully that will not happen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: B..C..
from USA
Verified Purchase:Yes
Computer stopped functioning after 50 days but was denied a warranty because the warranty period was 30 days. I now have a non-functional computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Kevin in NY
from New York
Verified Purchase:Yes
Well built, powerful I7 CPU, fast, easy to set up and de cluttered the desk. No more CPU box and video cables. Good video with a large 27in touch screen. Handles all the usual web surfing, email, pictures, printing and work apps. Integrates well with my HP Smart Tank Printer, has many ports on the back. Will handle all my PC tasks.
Written by a customer while visiting hp.com
Posted by: BradG
from Ohio
Verified Purchase:Yes
Great but honestly, with a computer like this I was hoping to touchscreen feature would be applied but it’s not. Even when you open up the windows it says your computer has touch activation but this isn’t a touchscreen all in my computer, so I guess that’s kind of on me for not reading deep before I placed the order thought about returning but sadly to say I don’t want to go through the process. But overall this is a great computer, fast quick smooth, easy to set up and all in one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
HP 27 inch All-in-One Desktop AI PC 27-cr2000t
on November 1, 2025
Posted by: RangerBabe
from Texas
Verified Purchase:Yes
I special ordered this computer as it will hopefully be the last computer I purchase. I am 88 years old and am on 5 committees of a national club I belong to and am chairperson for 4 of them. So, I am pretty much on my computer all day. This one is a dream to use, very fast and the screen is large enough for me to see everything. As for my decision to purchase an HP, I have bought only HP computers and printers since about 2000. Would not ever consider another brand.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: I had to return PC
Verified Purchase:Yes
I had to return PC
Written by a customer while visiting hp.com
Posted by: Jimszee52
from Altamonte Springs, Florida
Verified Purchase:Yes
Acceptable, just barely
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com