Customer reviews from hp.com
HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Average customer rating
4.4 out of 5
4.4
(117 Reviews)
Open Ratings Snapshot
Rating breakdown 117 reviews
5 Stars
85
4 Stars
11
3 Stars
7
2 Stars
5
1 Star
9
79%of customers recommend this product. 
(
19 out of 24
)
Best Buy Privacy Policy
Customer Reviews for HP - 27 inch Touchscreen All-in-One Desktop - Intel Core i5-1335U - Intel UHD Graphics - 16GB/512GB SSD - Windows 11 Home - White
Customer Rating
5 out of 5
5
HP 27 inch AIO DT AI PC
on December 31, 2025
Posted by: Anonymous
from Brookline, Massachusetts
Verified Purchase:Yes
The HP desktop 27-inch screen is a big improvement over a 17-inch screen notebook computer. The all-in-one has everything you need to work with Microsoft applications, internet, and e-books. Security features enable Windows sign in with the camera technology that recognizes the user.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP 27 inch AIO DT AI PC
on January 7, 2026
Posted by: A Williams
from New York, NY
Verified Purchase:Yes
Purchased the HP 27 inch AIO DT AI PC to upgrade from an HP Laptop. Setup and data copy were both seamless processes. HP does the data copy via the cloud. It couldn't be easier. The features of the HP 27 inch AIO DT AI PC have made my life easier. Excellent choice for my personal and work use.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy all the way around!
on January 21, 2026
Posted by: Diana D
from Eldora, IA
Verified Purchase:Yes
The computer was easy to purchase, arrived quickly, and easy to set up!
The only downside I can think of is that it doesn’t come with Microsoft Suite installed (Excel/Word). Easy to install a LibreOffice for free, though!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Product went bad...no support or warranty.
on January 29, 2025
Posted by: B..C..
from USA
Verified Purchase:Yes
Computer stopped functioning after 50 days but was denied a warranty because the warranty period was 30 days. I now have a non-functional computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great but
on December 19, 2023
Posted by: BradG
from Ohio
Verified Purchase:Yes
Great but honestly, with a computer like this I was hoping to touchscreen feature would be applied but it’s not. Even when you open up the windows it says your computer has touch activation but this isn’t a touchscreen all in my computer, so I guess that’s kind of on me for not reading deep before I placed the order thought about returning but sadly to say I don’t want to go through the process. But overall this is a great computer, fast quick smooth, easy to set up and all in one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
I had to return PC
on December 9, 2025
Posted by: I had to return PC
Verified Purchase:Yes
I had to return PC
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
If it's not broken quit trying to fix it!
on February 5, 2024
Posted by: Contesa
Verified Purchase:Yes
This is so difficult to understand and get around. Why can't HP leave things alone when the Windows I was using was FABULOUS!!! 8.1 was easy to understand and didn't try to use any fancy stuff. LEAVE WELL ENOUGH ALONE. I was forced to buy this computer with Windows 11 because my beloved 8.1 couldn't be used with a program. I hooked up my other computer with 8.1 and am using that, but only use the new one for that one program
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
i have trouble locating "print" in e-mail.
on June 5, 2025
Posted by: ELAINE01
from los angeles, ca
Verified Purchase:Yes
it performs faster than windows 10 with more options.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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