Customer reviews from zojirushi.com
Zojirushi - Micom Rice Cooker & Warmer 10 cup - White
Average customer rating
4.9
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
84
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
78 out of
82)
Customer Reviews for Zojirushi - Micom Rice Cooker & Warmer 10 cup - White
Customer Rating
1
Residues from the bottom
on January 9, 2024
Posted by: Mandy
from Aurora, Colorado
Gender:Female
Is this safe to use? I bought this a month ago and noticed a lot of residues came out at the bottom of the boiler.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, January 10, 2024
Thank you so much for bringing your concerns to our attention. We want you to know that we take the safety of our products very seriously and we are happy to answer any questions you may have.
We carefully select and test all of the materials used in our products to ensure that they are completely safe for use with food and beverages. However, we do understand that minerals from the water can accumulate on the surface of the inner liner over time. That's why we recommend descaling the water boiler every 1 to 3 months. The frequency of descaling depends on the mineral content of the water being used.
Please keep in mind that the water boiler will not add or produce any residues of its own. Since water naturally contains minerals, they can accumulate over time. If you use a charcoal filter to filter your water, some charcoal specks may also be present in the water.
If you have any further questions or concerns, please feel free to reach out to us at any time. Our customer service team is always here to help you out. You can find all of our contact information at https://www.zojirushi.com/app/customer_service/entry
We carefully select and test all of the materials used in our products to ensure that they are completely safe for use with food and beverages. However, we do understand that minerals from the water can accumulate on the surface of the inner liner over time. That's why we recommend descaling the water boiler every 1 to 3 months. The frequency of descaling depends on the mineral content of the water being used.
Please keep in mind that the water boiler will not add or produce any residues of its own. Since water naturally contains minerals, they can accumulate over time. If you use a charcoal filter to filter your water, some charcoal specks may also be present in the water.
If you have any further questions or concerns, please feel free to reach out to us at any time. Our customer service team is always here to help you out. You can find all of our contact information at https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5
Don't hesitate, great product, reliable brand
on January 7, 2024
Posted by: Bowers
from Bay Area, CA
Verified Purchase:Yes
Excellent product. Best purchase of 2023. No regrets. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Tan Tran
from Fountain Valley, CA
Gender:Male
Verified Purchase:Yes
This is a beast of water boiler for home using only. Neat and well design.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: zojifan413
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
Love this item. Had an old Zojirushi water pot that faithfully worked for about 10 years before finally dying. The current top-of-the-line model boils so much faster (<30min), with less steam, less noise, and lower electricity cost. Large capacity also means fewer refills necessary. I do miss the magnetic plugs from before, but in fairness those did get knocked off accidentally a lot. Just all-around a super solid buy for any hot beverage aficionado. Hope to get another decade of use out of this pot.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Kevin G
from Cleveland, OH
Gender:Male
Verified Purchase:Yes
This boiler is fantastic. I never thought I would use one, but once I started drinking more green teas, I’m very glad I decided to get this. I keep it at 175 degrees mainly for Sencha and Matcha. When I want boiling water for Hojicha and Genmaicha, the 175-degree water reaches boiling in about 20 seconds in my electric kettle. This saves a bunch of time for me, especially between meetings.
The timer function is also very convenient. I set it up every night so that it is ready to go with hot water in the morning.
The build quality is also very nice. You can tell it was made with pride and with the intention of a very long service life. No corners were cut here.
I am very glad I decided to get this boiler. I would honestly recommend it to anyone who wants hot water ready to go at the push of a button.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: KathZRob
from Ohio
Gender:Female
Verified Purchase:Yes
I replace an electric kettle with this water boiler. Wow. It is so much better. I use this for pour over coffee, tea, broth soups, oatmeal and more. I love the different temperature settings and the options, plus the 4 liter capacity makes it useful all day.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Reviewer 2
from Los Angeles
Gender:Male
Verified Purchase:Yes
Quality boiler, made in Japan, keep water hot for long time, doesn't waste energy like electric kettle.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Tarquin
Verified Purchase:Yes
An excellent water heater. It quickly heats up and keeps water hot throughout the day
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com