Customer reviews from belkin.com
Belkin - Refurbished Excellent - MagSafe 3-in-1 Wireless Charging Pad - Fast Wireless Charging for Apple Watch for iPhone 17, 16, 15, 14 & AirPods - Black
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
190
4 Stars
17
3 Stars
15
2 Stars
12
1 Star
26
83%of customers recommend this product.
(
157 out of
190)
Customer Reviews for Belkin - Refurbished Excellent - MagSafe 3-in-1 Wireless Charging Pad - Fast Wireless Charging for Apple Watch for iPhone 17, 16, 15, 14 & AirPods - Black
Posted by: JP42
Verified Purchase:Yes
First of all this product looks very nice. Solid construction and feels good to the touch however the watch charger barely functions for the series 7 apple watch. I purchased specifically for the fast charge functionality and with os 8.5.1 it hardly charges at all. My much cheaper no name 3rd party charge stand is faster. Hopefully there is an update soon and things go back to as intended but for now the watch station is useless
Response from belkin.comBy Customer Support, May 16, 2022
Hi,
We appreciate your feedback, and this is certainly not the experience we wanted you to have with the product. Our support would love to assist you with this. Please reach out to us on our hotline number: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
JC
Belkin Support
We appreciate your feedback, and this is certainly not the experience we wanted you to have with the product. Our support would love to assist you with this. Please reach out to us on our hotline number: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Thomas S
from Lowell, MA
Verified Purchase:Yes
I’m so glad I got this awesome charging station. Before I had a bunch of cables cluttered on my night stand and things were sliding around constantly, especially the charging disc for the watch. Sometimes it would not charge the watch and it would be at zero percent after I docked it the night before. Now I never have to worry because it always “catches” and charges it without any problems. Also being able to put phone on and not worry about plugging it in is great! I’ve recommended it to my friends and family so we’ll see if they get one. Good job with this one, so nice I’d buy it again
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: WKW1
from California
Verified Purchase:Yes
Delivered 5 days late even after paying premium for express delivery. Slow charger NOT the fast charger as advertised. Returned ~ postage not paid by Belkin.
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Belkin Support, February 13, 2022
Hi, WKW1,
We hear you and we would like to look into this further. Please send us an email us at BelkinCares@belkin.com with your contact information and a link to this review as a reference.
Regards,
We hear you and we would like to look into this further. Please send us an email us at BelkinCares@belkin.com with your contact information and a link to this review as a reference.
Regards,
Written by a customer while visiting belkin.com
Customer Rating
1
Was wonderful, until it stopped working
on April 11, 2022
Posted by: John3127
from PA
Had the charger less than four months and it will no longer charge a phone. Worked great until two days ago. Bought direct from Apple. Phone charges on other mag safe chargers.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, April 11, 2022
Hi, John3127,
This is totally unexpected and we'd like to check this out further! Please send us an email at BelkinCares@belkin.com along with your contact details and the link to this review for our easy reference, so our Product Experts can lend a hand forward.
We'll wait for your updates.
Regards,
Carl
Belkin Support
This is totally unexpected and we'd like to check this out further! Please send us an email at BelkinCares@belkin.com along with your contact details and the link to this review for our easy reference, so our Product Experts can lend a hand forward.
We'll wait for your updates.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Both chargers stopped working
on April 25, 2022
Posted by: JordanG12
from Overland Park, Kansas
Great design, Belkin must be having quality issues. Received 2 chargers on January 3rd, 2022. Both stopped charging iPhones last week. What a paint to return charges for replacements. Still have no idea if Belkin fixed the issue or if replacement is on it's way.
Response from belkin.comBy Belkin support, Customer Support, April 25, 2022
Hi, JordanG12.
We understand how you're feeling towards this experience. Were there changes made to your phone prior to the setback, say a phone update perhaps? Please email us the model number of your phone and the OS version at BelkinCares@belkin.com along with your contact details and the link to this post for reference. Our Escalation Engineers will assist you from there.
Regards,
Rhea
Belkin Support
We understand how you're feeling towards this experience. Were there changes made to your phone prior to the setback, say a phone update perhaps? Please email us the model number of your phone and the OS version at BelkinCares@belkin.com along with your contact details and the link to this post for reference. Our Escalation Engineers will assist you from there.
Regards,
Rhea
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Doesn’t work with AppleWatch 7
on May 15, 2022
Posted by: Keld
from Denmark
I bought this product because it states “fast charge of AppleWatch 7” - but this is NOT happening - charging takes hours. It’s also veeeery slow at charging an iPhone XS. Waste of money as it is now.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, May 15, 2022
Hi Keld,
We have taken note of your feedback on the Belkin WIZ016. We’d like to have our Product Experts help you with the troubleshooting of your device. Please contact our support hotline, found on this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
We have taken note of your feedback on the Belkin WIZ016. We’d like to have our Product Experts help you with the troubleshooting of your device. Please contact our support hotline, found on this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Aligning the phone to charge is a pain
on September 7, 2022
Posted by: Dannnnnnn
from Australia
After travelling 2 months with it, heres my honest feedback:
Works well with the watch and pods. But not with the charging pad for the iPhone 13...
To be clear. The wireless charging pad works. But aligning my phone can be tricky and misleading.
It was not what I imagine where u can just drop the phone on the surface and expect it to charge.
You have to position the phone on top of the pad until u hear a ding and see the lighting symbol showing on ur phone.
Sound easy right? I thought so when I watch the YouTube reviews.
It sometimes takes a few tries to get the alignment right. And when there’s the ding sound and lighting sign on the phone screen, I had to wait for sign to go off and check and make sure the phone is charging. The reason to check is because the sounds and signs only tells you it detect the alignment, but it does not confirms it is charging.
The last time I did the above, let my 10% batt phone charge overnight, woke up found my phone still 10%.
It could be accidentally bump the table/charger and cause to misalign the phone and charge pad. Or anything else. But after that, I just went back using my lightning cable.
Conclusion. For people who got the money, loves the wireless concept and don’t mind the above issue, go for it. For people on a budget and/or focus more on practicalities and efficiencies, just stick with the cable for the phones and original chargers for the pods and watches.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, September 7, 2022
Hi Dannnnnnn,
We appreciate your time posting this review, but this is an unusual behavior for your Belkin WIZ016. To improve your experience with it, let's try placing the phone without any case, and try a different compatible phone for isolation. Let us know the results by contacting our support hotline through this link: https://www.belkin.com/us/support-article? articleNum=55022.
Regards,
Abby
Belkin Support
We appreciate your time posting this review, but this is an unusual behavior for your Belkin WIZ016. To improve your experience with it, let's try placing the phone without any case, and try a different compatible phone for isolation. Let us know the results by contacting our support hotline through this link: https://www.belkin.com/us/support-article? articleNum=55022.
Regards,
Abby
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Slow watch charging
on May 1, 2022
Posted by: MarkAk
from Anchorage, AK
I bought this specifically for the fast charging on my new Apple Watch. It takes hours to charge. The charger that came with the watch is very fast. Disappointed.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, May 1, 2022
Hi MarkAk,
We appreciate the time in posting a review! Our team already kept an eye about the reported slow charging issue to some of our wireless chargers after the recent OS update on the Apple Watch models. If the same thing happens when you use multiple devices on it, please reach out to our phone support so they can check the unit further. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! Our team already kept an eye about the reported slow charging issue to some of our wireless chargers after the recent OS update on the Apple Watch models. If the same thing happens when you use multiple devices on it, please reach out to our phone support so they can check the unit further. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com