I totally loathe this iPad. Maybe because I’m so comfortable with my iPad Pro 12 inch. I don’t like that it doesn’t use facial recognition. I don’t like that the keyboard has to be adjusted to show numbers. The list goes on. The only reason I bought it was because I thought it would be lighter and easier to carry for air travel. This one is more like a cheap knock off and I wish I could return it.
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, August 13, 2025
Hello,
Thank you for sharing your honest feedback. We understand that switching to a new device can sometimes be challenging, especially when you’re used to certain features like facial recognition and keyboard layouts on your iPad Pro.
We appreciate your perspective and want to help you get the most out of your Apple iPad (A16). If you’re interested, our team can provide tips and guidance on customizing your device to better suit your needs. We’re here to help and appreciate you choosing AT&T.
I got a great deal on this iPad when I upgraded my iPhone. It’s a newer model than the one I had. It has more storage and a better display. I’m glad I have it.