Customer reviews from ATT.com
Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Average customer rating
4.5 out of 5
4.5
(71 Reviews)
Open Ratings Snapshot
Rating breakdown 71 reviews
5 Stars
57
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
5
89%of customers recommend this product. 
(
55 out of 62
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Customer Rating
5 out of 5
5
Excellent device for work
on March 15, 2025
Posted by: bob291364
from Texas
This device is excellent for day to day work tasks such as signing documents and viewing/writing emails. I work from my vehicle so I need a device that can stay connected and keep me going all day. This iPad is plenty bright for viewing outdoors. It has more than enough power to handle all my tasks lag-free. The stereo speakers are amazing. The battery life is amazing as well. The iPad has lasted me 2 full 8-hour shifts on a single charge. This is the best entry level iPad we've ever gotten from Apple. You can't go wrong with this one!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Apple iPad A16 2025
on April 10, 2025
Posted by: Nina P
Verified Purchase:Yes
good price. Excellent picture clarity. Easy to use. I would recommend this product.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect iPad
on January 13, 2026
Posted by: Lacey P
from Nebraska
Verified Purchase:Yes
I bought this for my daughter for Christmas and she absolutely loves it and bonus points for having service on it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Amazing.
on May 2, 2025
Posted by: Jeffery E
from Deridder la
Verified Purchase:Yes
Awesome I use it on Golfcart for golf and as I've gotten older I read a lot on my iPad
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love how convenient it is to usr
on May 4, 2025
Posted by: Shelley Duggar
from Nevada
Verified Purchase:Yes
Great price and love the size
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Overcharged Tablet
on January 8, 2026
Posted by: TL12
from Georgia
Verified Purchase:Yes
Internet moves slow to be apart of the cell phone service . It costs more than it’s worth.
No, I would not recommend this to a friend.
Response from ATT.comBy -EliAT&T CAREJanuary 23, 2026
Thank you for sharing your experience on the Apple iPad (A16). We’re sorry to hear that your experience with internet performance and cost has not met your expectations. Sometimes, network speeds can vary depending on your location, and plan. We recommend checking your current connection settings and considering whether your plan supports optimal speeds for your tablet. Additionally, if you feel the device is overcharging or not performing as expected, we are here to help troubleshoot and check options to find a fix. You can also consider reaching out to Apple Support where they can run diagnostic for the iPad and help further. Your feedback is valuable, and we will share it with our team to help improve future experiences.

You can also follow these steps and see if it help:

⁠Check Signal Strength: Ensure you have a strong signal in your area. Weak signals can lead to slower data speeds.
2.Toggle Airplane Mode: Turning on Airplane Mode and then turning it off can refresh your device's connection to the cellular network
3.Restart Your Device: A simple restart can resolve temporary software glitches.
4.Reset Network Settings: Resetting network settings can resolve issues related to cellular data.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Phone line requirement
on January 14, 2026
Posted by: RF123
Verified Purchase:Yes
I was disappointed that you have to carry a phone line for the iPad. That they no longer just work off wifi
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Service and great product
on May 9, 2025
Posted by: Tristan Riffle
from Philippi West Virginia
Verified Purchase:Yes
Works great 10/10 the data plan is great too w/ the hot spot I honestly Enjoy att very much
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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