Customer reviews from Samsung US
Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Average customer rating
2.5 out of 5
2.5
(46 Reviews)
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
5
1 Star
23
33%of customers recommend this product. 
(
11 out of 33
)
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Customer Reviews for Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Customer Rating
5 out of 5
5
Works very well!
on August 31, 2021
Posted by: Daniel
tested using both watch3/s3 watches and designated watch area had to issues charging both watches. wireless charging is slower but this is not a bad thing if you charge at night where a fast charger wouldn't benefit much and can degrade battery over time. currently using it alongside my fold3 and complements the space well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works but annoying
on September 9, 2021
Posted by: Rick
just got my s21 ultra 5g and galaxy watch4. bought this charging pad to avoid all of the new cables running around my bed.
this charges my watch great, no issues with battery drain like some other reviews. just put the watch into the depression and it starts charging.
the phone, on the other hand, is a little annoying. it needs to be aligned perfectly in order to charge. with the cameras on the s21 ultra 5g, this is nearly impossible. i have to stand over the pad and fuss with the phone alignment until the red light illuminates and the phone begins charging.
overall, good charging pad. rating design low due to the perfect alignment needed to charge a phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesn't charge Active2 LTE watch
on September 10, 2021
Posted by: mecha
i have a flip3 phone and active2 lte watch, so i was hoping this charger would provide me with a convenient way to charge both without clutter. flip3 seems to charge just fine, but active2 watch does not. when i place the watch on the charger, the indicator light comes on and it seems to connect, but then it disconnects a few seconds later and the light just blinks red. should've paid attention to all the bad reviews. kind of amazing that samsung sells this product that clearly doesn't work properly.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Slow charging for Galaxy Watch 4.
on September 10, 2021
Posted by: Drache
excellent form factor and great to charge a galaxy s10+ and a watch 4 classic at the same time. i can deal with the need to only use the accompanied wall charger, or to find another wall charger with sufficient watts. but not at all great is the slow charging speed, especially for the watch 4,which is less than the watch's included wireless charger. if i had known this, i would have just purchased another galaxy watch charger (which i actually just purchased today).
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesn't work with Galaxy Watch
on September 12, 2021
Posted by: Manoj
i have a galaxy watch and this thing doesn't charge it what so ever. it charger for exactly 1 second and the light starts to blink and doesn't charge the watch.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device works perfectly: READ THE SPECS
on September 17, 2021
Posted by: Drewish
in a world where samsung names every product galaxy, buyers need to be careful about compatibility. i read many bad reviews for this device and when i dug a bit deeper, it seems that the dissatisfied parties were trying to charge devices that are not compatible. i set the charger up and carelessly put my galaxy watch 4 classic on and it charged immediately. this is after i put a metal band on the watch which actually has to slip around the charger. the only surprise that i had was the the galaxy buds pro don't seem to charge on the watch side, but do work just fine on the flat side. if your model is listed, have no fears about this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works as Intended
on September 30, 2021
Posted by: Nick
purchased this charger due to my off-brand duo charger not being compatible with my galaxy watch 4 classic. haven't tried charging my buds pro, but my s21 ultra and watch charge without any issues, despite the reviews i read prior to ordering.
only note is that my watch does feel warm to the touch when i pull it off the charger. otherwise, no other complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Doesn't work with all adapters
on November 17, 2021
Posted by: Thortok2000
from Greenville, SC
so there's three parts to this. this, the cord, and the adapter that plugs into the wall.
for whatever reason, i have found that some cords and some adapters, it doesn't work with. for instance we got a 'duo' adapter that has both a usb-c port and a usb-a port.... this wireless charger won't work with it.
i think it won't work with any adapters that have too high a voltage/wattage rating. so as long as we only use the right adapter, it works, but it does reduce flexibility with that limitation, so minus one star.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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