Customer reviews from Samsung US
Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Average customer rating
2.5
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
5
1 Star
23
33%of customers recommend this product.
(
11 out of
33)
Customer Reviews for Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Customer Rating
5
Great charger!
on March 20, 2021
Posted by: Lesa
i recently purchased the samsung galaxy s21 ultra and had decided to upgrade my wireless charger. this charger replaced my existing wireless charger and the charger that came with my watch. i really like the way this charger helped eliminate the "clutter" on my nightstand. the charger charges my phone quickly and works perfectly with my watch. it's important to mention; you can only charge the watch on the side that is intended for the watch. if you want to charge your ear buds, you have to use the flat side of the charger. also you must use the wall plug that came with the charger. i tried using the old wall plug and it didn't provide enough current, so the charger wouldn't work. once i used the correct wall plug the charger worked like a champ!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worked Once
on October 5, 2021
Posted by: Brian
this charger was great that one time it charged both my phone and galaxy watch 4. since then, the phone side led keeps flashing orange and will no longer charge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Works and Performs As advetised
on March 3, 2021
Posted by: Jeshua
from San Jose CA
i got this charger free with my s21 ultra
this charger works great it supports wireless fast charger and it also works to charge my samsung watch 3, i use it to charge my devices at night, super convenient and easy to use
to be honest i don't understand why some reviews here say it doesn't work, this pad charges my phone with no problem every single time i place it on the pad, same with my watch, im pretty sure it would charge other watches too as it has a magnetic surface that would ensure your watch is lined up correctly
i would highly recommend this if you want to use it to charge your phone and watch or earbuds at night
and of course any one with common sense would know that this will not charge your phone at the same speed as regular cable
would... duh
this charger works great it supports wireless fast charger and it also works to charge my samsung watch 3, i use it to charge my devices at night, super convenient and easy to use
to be honest i don't understand why some reviews here say it doesn't work, this pad charges my phone with no problem every single time i place it on the pad, same with my watch, im pretty sure it would charge other watches too as it has a magnetic surface that would ensure your watch is lined up correctly
i would highly recommend this if you want to use it to charge your phone and watch or earbuds at night
and of course any one with common sense would know that this will not charge your phone at the same speed as regular cable
would... duh
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Charing
on February 3, 2021
Posted by: Yaya
from Chicago
i like that i can charge 2 things at the same time.
it charges my samsung watch- active 2 fast
but the issue is it takes 2hrs 30min+ to charge my s21 when a normal charge takes less than 1hr 30minutes
that would be my only issue.
besides that i like it
it charges my samsung watch- active 2 fast
but the issue is it takes 2hrs 30min+ to charge my s21 when a normal charge takes less than 1hr 30minutes
that would be my only issue.
besides that i like it
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Blinking Like Rudolph's nose
on December 25, 2021
Posted by: Christmas Boohoo
got this as a gift for christmas. been wanting this for years! yay! igot one.
boooo it failed right out of the box. the lights blink but the charger never starts charging. phone or watch.
glad i didn't pay for it
boooo it failed right out of the box. the lights blink but the charger never starts charging. phone or watch.
glad i didn't pay for it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Does not charge Galaxy watch
on August 31, 2021
Posted by: Paul
i was given to understand by the advertising on the website and by the instructions in the owner's manual that this device would simultaneously charge my flip 3 and watch, but this is in fact not the case. currently, the device is charging my phone but not my watch; on the left side, i get a solid red light indicating my phone is being charged and on the right, a blinking red light on the watch side indicating, i guess, a device malfunction of some sort. this is disappointing because i rarely give brand loyalty but i have been delighted with many of my samsung purchases.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 16, 2021
Hello Paul, thank you for taking the time to leave this review. I understand how frustrating this must be. In order for us to look further into this issue, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143707031
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143707031
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Working great
on September 17, 2021
Posted by: Jim1590
from Stafford Springs, CT
i got this charger to go with my new galaxy watch4 classic.
it arrived promptly and plugged right in. my watch rests easy on the circle and my phone is able to charge quickly as well.
my note 20 ultra+ is in an otterbox defender case. at first, i was concerned that i would have to remove the case, or at least the outside rubber housing. i had to do that with the older samsung circle stand up charger that i got with the note 20. but, using the supplied cable and charging brick, both charge just fine without having to remove the case.
i will be getting a second one for my wife's phone and watch. thanks samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome charging station
on October 3, 2021
Posted by: bobbyinpa
from Chocolatetown, USA
nice sized, smaller than i thought it would be. charging plug and a long cable make it easy to place where you want it on your desk. the led lights show red for charging and green for all charged. works perfectly for the galaxxy watch 4 classic and the galaxy s 21 ultra even with a case on the phone. absolutely no issues in use, i consider this the perfect accessory for my products.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US