Customer reviews from Samsung US
Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Average customer rating
2.5
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
5
1 Star
23
33%of customers recommend this product.
(
11 out of
33)
Customer Reviews for Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - Black
Customer Rating
5
Love this charger
on February 19, 2021
Posted by: Jessica
this charger works great, especially for multiple products. fast charge also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does what it says well.
on February 24, 2021
Posted by: Albert
from California
this charges devices really well at a decent "fast" speed. my 1 complaint is that i wish they made it clearly known that this device does not charge galaxy watches (1st generation). they may claim it does but trust me, i am 3 devices deep and not 1 of them charges the galaxy watch 1st generation. i even returned one because i thought it was an issue with the charger, but it is not. it was not meant to work with the galaxy watch.
otherwise , this has saved me a cable and plug and made things neat and nice on my nightstand .
otherwise , this has saved me a cable and plug and made things neat and nice on my nightstand .
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't Work
on February 25, 2021
Posted by: Eric
from TN
don't bother with this product. it won't charge your phone with a case on. even cases that meet the requirements. waited over a month to receive this and it doesn't work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Does not charge watches
on February 25, 2021
Posted by: Anna
what a waste of space. half the unit doesn't work. charges watch for half a second then stops.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Good if you have a phone and a watch
on February 27, 2021
Posted by: Ruby45
[This review was collected as part of a promotion.] i received my duo charger the other day and it works well. after reading a few reviews about the charging speed, i was surprised that my charger is a fast-charging device. now, the only thing that i am disappointed with is that the other side of the charger is for a watch. i am not charging a watch but i would have liked the option to charge my earbuds or any other samsung product that i own.
I would recommend this to a friend!
Features
3
Performance
4
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a fast charger
on March 9, 2021
Posted by: Tori
i like the design of the item but it charges my phone so very slowly and i have to put the phone on a particular spot or it will not charge.. both the charger and phone are brand new so i do not believe anything is wrong with the items. very disappointed with this charger.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 11, 2021
Posted by: Kaxal
i have a case thicker than the recommended and it still charges my s21. i cannot comment on the watch part, but i'm pretty sure that only works for the new samsung watches. great product. great build quality and feel
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very poor quality, does not charge as expected.
on August 27, 2021
Posted by: wildguess
from Los Angeles, CA
it charges my galaxy watch4 classic just fine, but its performance with my smartphone is terrible. no matter what charging adapter i am using, the one that came with the charging pad, samsung super fast charging adapter, no matter what samsung cable i take, no matter how i place my smartphone on the pad with or without the case the charging speed is about or less than 10% an hour. it says "fast wireless charging" in the phone notification area, though. to me, it is not fast.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 21, 2021
Hello wildguess, thank you for reaching out. I understand how frustrating this must be. Fast Charging is only available for smartphones Galaxy Note5 and later or iPhone 8 and later. Charging speeds may vary by device. Actual charging speed may also vary depending on usage, charging conditions and other factors. Compatible Apple devices with wireless charging feature supports up to 7.5W fast charging. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143723686
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143723686
^Elizabeth
Written by a customer while visiting Samsung US