Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Dithers
Verified Purchase:Yes
When I got the phone by delivery, I was unable to maintain my grip on the phone. I have arthritis and holding the phone was like trying to keep a grip on a small slick bar of soap--impossible! With the Otterbox, I could grip the phone easily and with confidence!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sean
Verified Purchase:Yes
I have a standard Apple 30-pin-to-lightning adaptor that I still use for my speaker/charging dock. The iphone 7 Defender case prevents that adaptor from plugging in. This wasn't the case with my iphone 5 Defender case, which I absolutely loved. I had to return the iPhone 7 case, I hope they rework the case so the adaptor fits.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: slan2
Verified Purchase:Yes
I always use Otterbox cases for my phones. I almost didn't for my latest phone simply because the color selection was limited and pretty awful. The cases simply are not good looking or particularly distinctive.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cindy
Verified Purchase:Yes
This is my third Otter box for three different iPhones. They are awesome. I have never had a bit of problems with any of them. My whole family uses them. Protects the phone completely. I will always protect my phones with them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tdog1057
Verified Purchase:Yes
Dear, Otter Box
I wanted to tell you that this cast is the best case ever. I even let it drop from 5 ft and not even a scratch. I hope that you will still make otter box cases in the future. Thank you
I wanted to tell you that this cast is the best case ever. I even let it drop from 5 ft and not even a scratch. I hope that you will still make otter box cases in the future. Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Brendan
Verified Purchase:Yes
I found it incredibly difficult trying to access the side volume buttons and power on/off button, it was like i had to dig my finger inside the case to gain access. Not sure I like waking up to an alarm and trying to hit the snooze button but can't even hit a side button
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 4, 2016
Hi Brendan,
We are sorry for any confusion with the Defender case. It looks like you ordered only the inner shell and for the case to function correctly and to have optimal protection for your iPhone you need the outer silicone slipcover as well. Below is a link that will take you to the slipcovers for the iPhone 7 Defender case.
http://www.otterbox.com/en-us/iphone-7/defender-series-slipcover/apl2-iph16-slipcover.html#start=5
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry for any confusion with the Defender case. It looks like you ordered only the inner shell and for the case to function correctly and to have optimal protection for your iPhone you need the outer silicone slipcover as well. Below is a link that will take you to the slipcovers for the iPhone 7 Defender case.
http://www.otterbox.com/en-us/iphone-7/defender-series-slipcover/apl2-iph16-slipcover.html#start=5
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Florida Frank
Verified Purchase:Yes
This is my third Otter, - had three I-Phones. Love it - protected my phone after several drops - makes you feel confident about your phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chevis
Verified Purchase:Yes
I bought this case about month, great protection for my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com