Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Derek
Verified Purchase:Yes
The Defender case for the iPhone 7 is much thinner and not as bulky as the Defender was for previous models. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cobby
Verified Purchase:Yes
I've had a couple OB's in my lifetime, and quite a few of them have had to be replaced because they broke, started to peel, or somehow stretched out, and no longer fit my phone.
I have high hopes for this one. A lot of the trouble areas seem to have been improved upon, and it doesn't seem to add too much bulk to my phone, which the others did.
Only time will tell.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike C
Verified Purchase:Yes
Provides the protection I've come to expect in a slightly smaller case than the iPhone 6 case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RayH
Verified Purchase:Yes
I always get otter box and been using them for years and never have I had a problem nor broke my phone saved me numerous times. It's a great purchase I only rate 4 due to the fact I ordered online and the color to my box was different to what it was on the screen other than that it's a great product and people were smarter instead of there screens breaking buy and otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Critter70
Verified Purchase:Yes
I have had an otter box defender case on every phone I have owned in the last decade and have always felt they were rock solid and great protection. This is the first cover that is just a touch loose. When I pull the phone out of my pocket the rubber wants to pull away from the plastic making it loose and not near as secure as the covers I have used in the past. Kind of bummed, it's a pretty expensive case to not Be quit as good as the past covers. I have had covers for the 3,4,6 and now iPhone 7. My girlfriend had this same problem with here iPhone 5c case, I hope I just got unlucky and mine was defective, because in the past without a doubt this is the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, September 29, 2016
Hi Critter70,
Thanks for being such a big fan of our products over the years! We are sorry that this Defender for your iPhone 7 is bit off. As you know, this is not at all typical and we certainly want to get things back on track for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up for you!
Best,
OtterBox Customer Service Team
Thanks for being such a big fan of our products over the years! We are sorry that this Defender for your iPhone 7 is bit off. As you know, this is not at all typical and we certainly want to get things back on track for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Wheatley96
Verified Purchase:Yes
After using my new OtterBox Defender for iPhone 7 for a week, I've had an overall great experience. After going from an iPhone 5 to an iPhone 7, I am very impressed with how OtterBox has improved the quality of all their components, starting with the screen protector. The iPhone 7 Defender built-in screen protector now includes a thin film that goes over the thumb print scanner! It does not interfere with unlocking your phone AT ALL. It is my favorite new feature of the Defender series.
The only thing I do not like about the new slip cover, is the cover for the charging port. As seen in the picture, instead of bending towards the back of the phone, it bends upwards creating the slip cover to come unattached from the shell (as seen in the picture). This allows dust and crud inside to get in between the shell/slip cover. Again, I've only had the case since September 16th (when I got the iPhone 7). Overall, I would recommend the OtterBox Defender for iPhone 7. It provides great protection while still in a relatively thing design.
The only thing I do not like about the new slip cover, is the cover for the charging port. As seen in the picture, instead of bending towards the back of the phone, it bends upwards creating the slip cover to come unattached from the shell (as seen in the picture). This allows dust and crud inside to get in between the shell/slip cover. Again, I've only had the case since September 16th (when I got the iPhone 7). Overall, I would recommend the OtterBox Defender for iPhone 7. It provides great protection while still in a relatively thing design.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Blue is lighter than it appears
on September 27, 2016
Posted by: Lynn3408
I love the case itself, definitely worth the money! The blue shown on the website is significantly darker than the blue that actually arrives. It's closer to a light blue than a dark blue. No complaints outside of that
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KathyLoves2Shop
Verified Purchase:Yes
I love my Otter box case because I know my phone is protected in it as much as possible. Just wish there was a bigger selection of colors to choose from. I definitely would recommend this case to protect a great IPhone or any device you may have.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com