Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Sarahsz28
Verified Purchase:Yes
I have been buying otter boxes for years, I have one on all my apple products. iPads, iPods and my new iPhone 7. I only like the defenders durability nothing compares, however the colors for the iPhone 7 are the ugliest there is not a good selection. Other than that wouldn't buy anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Innie
Verified Purchase:Yes
I love that this case fits just right. No gaps between the outer layer and the hard piece of the defender. Awesome protection as always.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: EmTech
Verified Purchase:Yes
This case actually covers my phone too much. There are small areas in the upper corners and near the home button of the iPhone7 that must be reached, but cannot be because the shell covers too much of the phone.
It's like an over protective mom, but your phone is definitely safe
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Romeysmama
Verified Purchase:Yes
Purchased the Defender build your own pink on pink. The pink is like eraser material and within a week it already looks dirty from rubbing on table/hands/purse. Love the pink but very disappointed in the look of it after only 1 week. I suspect it is the color as the previous defender was purple and had no issue at all. I would repurchase but not in this color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nancy
Verified Purchase:Yes
This is my second Otterbox. Love the outer cover color. But there needs to be more hard cover colors
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leah
Verified Purchase:Yes
Otter box is super reliable and will prevent any damage to your phone. I highly recommend that everybody gets one
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I bought the defender case for my sons phone last year and another for my wife's phone. the case has been great. But recently it started to peel around the apple logo. These cases are not cheap, and I hope my case will last. So after 1 year and the case is defective; not sure I will be buying another Otter case.
Response from otterbox.comBy OtterBox , Customer Service Team , October 10, 2016
Hi Chris,
Thanks for choosing our cases for your family! We are sorry that one of the Defenders has started to peel on the back. We fully understand why this would be disappointing and we absolutely want to help out! Thankfully we can easily replace compromised cases through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
Thanks for choosing our cases for your family! We are sorry that one of the Defenders has started to peel on the back. We fully understand why this would be disappointing and we absolutely want to help out! Thankfully we can easily replace compromised cases through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Nate
Verified Purchase:Yes
This case fits my new iPhone7 perfectly. The charging cord fits easily. I've always used otterbox cases for my phone. Great protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com