Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Zoedog
Verified Purchase:Yes
This case has saved my phone so many times!
I’m a repeat phone serial killer! I drop or kick The phone daily!
Usually skidding across the street- but sometimes into a puddle or bucket of water :(
I had replaced a several phones before a friend suggested this case.
This is my 3rd otter box (believe me- it’s hard to break these things)
But my phones have lived!
I also gift them to friends as clumsy as I am.
The only downside would be the screen is a little hard to see in sunlight-
I’m a repeat phone serial killer! I drop or kick The phone daily!
Usually skidding across the street- but sometimes into a puddle or bucket of water :(
I had replaced a several phones before a friend suggested this case.
This is my 3rd otter box (believe me- it’s hard to break these things)
But my phones have lived!
I also gift them to friends as clumsy as I am.
The only downside would be the screen is a little hard to see in sunlight-
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rocky
Verified Purchase:Yes
Bought the Defender for iPhone se 2020. Adds a little weight and thickness but worth it. Had the Defender on the original se. Phone was dropped. Plastic cracked a little. Phone was not damaged. Case did its job.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
does a great job of protecting an expensive iPhone
on May 4, 2020
Posted by: none
Verified Purchase:Yes
works great this is my third one. many of my friends use them
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shawn
Verified Purchase:Yes
I wont buy anything but the otterbox defender. Second to none
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael60
Verified Purchase:Yes
I really do like this cover. I’m still waiting on the response to my Warranty consideration, for which I was asked, and supplied a picture for. Very quick to ask for a review, but slow to respond on the CS side for the customer.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hi Michael60,
We're terribly sorry for any frustration. We recommend replying directly to the last email you received from our customer service team for further assistance. Please note, it may take 2-4 business days to receive a reply.
Cheers,
OtterBox Customer Service Team
We're terribly sorry for any frustration. We recommend replying directly to the last email you received from our customer service team for further assistance. Please note, it may take 2-4 business days to receive a reply.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lrose1627
Verified Purchase:Yes
Saves me time and time again as I use my phone a lot while working!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GloriaK
Verified Purchase:Yes
I always buy an Otterbox for my phone. It protects my phone very well when it gets dropped or falls on the floor! Love my Otterbox!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 15, 2020
Hey, Gloria!
We're glad to hear that you're liking your Defender Series case! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your Defender Series case! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ewojczulis
Verified Purchase:Yes
I love the fact that I was just able to purchase a new slipcover instead of an entirely new case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com