Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Kristyg
Verified Purchase:Yes
Love the color and quality of this phone case. I'm the type of person who always drops my phone so I knew when I got an iPhone I had to get an otterbox to protect it and so far so good I have done like one or two little drops and the case and phone is still intact. To me the online picture doesn't do justice to the actual product! Love the slim fit of the case plus the grip is great too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Apple I7
Verified Purchase:Yes
the outer case i brought first, then realized i needed the inner case. But when i put it all together, it works well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jwat
Verified Purchase:Yes
Weird edges. Broke in the first week. Would not rec
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 29, 2017
Hi jwat,
We are sorry that this Defender case broke within the first week. Our records indicate that only the hard plastic inner shell was ordered. If this is true then that would account for the weird edges and broken case.
We will be more than happy to replace whatever part of the case is broken through our warranty and answer any questions you may have. Our friendly Otters can be reached at 1-855-688-7269 and they are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that this Defender case broke within the first week. Our records indicate that only the hard plastic inner shell was ordered. If this is true then that would account for the weird edges and broken case.
We will be more than happy to replace whatever part of the case is broken through our warranty and answer any questions you may have. Our friendly Otters can be reached at 1-855-688-7269 and they are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jvcomfy
Verified Purchase:Yes
This slip cover collects dirt. Not sure if it's the color or the material.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 27, 2017
Hi Jvcomfy,
We’re sorry that this slipcover is getting dirty. This is understandably disappointing and we certainly want to help out!
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We’re sorry that this slipcover is getting dirty. This is understandably disappointing and we certainly want to help out!
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kdp123
Verified Purchase:Yes
The case I sent exactly what wanted. Durable and I love that it has a front cover built right into it so I don't have to use those sticker things that always bubble.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ronny
Verified Purchase:Yes
Dropped my iPhone off a second story balcony onto the concrete. Didn't even scratch the case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bouldin
Verified Purchase:Yes
Love the color! Holding up great so far!
Don't like how dirty they get & hard to clean
Don't like how dirty they get & hard to clean
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shonni
Verified Purchase:Yes
This cover fits like a glove nothing is blocked e.g. camera lens, speakers, etc. Feels great in the hand and the little ridges on the side make sure I don't lose my grip. If I did though, my phone would be saved anyway,
. Thanks Otterbox
. Thanks Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com