On my old OtterBox the opening to the charging port was wider than this new one. The problem with the new one is that I have an attachment that won't plug in since the opening is smaller. Also, I liked the rubber casing on the old one I had - the new one is harder, more plastic-like. The old type was more like a bouncy rubber ball. All that being said, I still like the protection the case gives my phone & I don't worry about it breaking if I drop it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 16, 2017
Hi SCS2017,
Thanks for your feedback! We are sorry that this Defender case is not quite meeting your expectations like your old OtterBox. We will be sure to pass your input on to our design team for future consideration.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
I haven't dropped my phone yet but my husband "tested" it by throwing it to the ground and my phone survived it. He swears by otter box cases for phone protection. It's bulky for my liking but I have broken phones with cheaper cases. Gray and pink looks nice
The rubber is very sturdy n appears durable however it's stiff properties make the charging flap difficult to open......my black one is starting to tear after only a few weeks of use......looks like soon I might need to file a warranty blain...