Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Byrddog
Verified Purchase:Yes
I had a defender series slipcover for my iphone 5C, and it did a great job protecting my phone for nearly four years, until my phone started wearing out. It was showing wear and tear from living in my pockets, purse, being dropped on hard surfaces, etc., but it served well in keeping my phone safe. When I upgraded my phone, I immediately ordered another defender series for my investment. I've had the new defender series for about two weeks now, and I am pleased. I think it is lighter compared to my old one, but it hugs to the case well and brings me peace of mind that my phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Oscar
Verified Purchase:Yes
I bought is item 2 weeks ago and I am very happy to protection on my week. I can rely on this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Lesser quality in material especially the thicknes
on September 2, 2017
Posted by: Ejc12
Verified Purchase:Yes
Previous purchases were thicker, stronger materials. The last 3 of these, including the one for my iPad have all stretched out of shape at the corners. I use the holster for the phone & it began to stretch after 3 months.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 5, 2017
Hey there Ejc12,
Here at OtterBox, we're big on caffeine and keeping our products tight and alert for a long time, so we apologize that the rubber silicone on your Defender cases keeps getting tired and stretching out! Fortunately, we're happy to replace any of our products that need a nap with brand new replacements. Please reach out to our coffee-loving Otters at 1-855-688-7269 so that they can hook you up with a warranty claim. You'll have a new, tight case on your iPhone before you know it!
Cheers,
OtterBox Customer Service Team
Here at OtterBox, we're big on caffeine and keeping our products tight and alert for a long time, so we apologize that the rubber silicone on your Defender cases keeps getting tired and stretching out! Fortunately, we're happy to replace any of our products that need a nap with brand new replacements. Please reach out to our coffee-loving Otters at 1-855-688-7269 so that they can hook you up with a warranty claim. You'll have a new, tight case on your iPhone before you know it!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Irshiiz2
Verified Purchase:Yes
I have always had an Otter box on my I phones from the day I get them. When I sold my last I phone it looked brand new. (And I got top dollar for it)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lupe
Verified Purchase:Yes
With this case I know my phone is protected if I drop it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jim s
Verified Purchase:Yes
I do not have much on line buying experience so when I made my original order I got the holster and case. I had to Mickey Mouse the set up to work because phone fell out of case then my daughter informed me that it wasn't all there so had to go back and order the skin. I didn't understand from web site that there were 3 pieces you need. Finally I am liking it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shoop12
Verified Purchase:Yes
I love that OtterBox sells other assessor he's so that I can buy just the shell and not the whole case. It saves me money and I can do different options for my phone. I am running with the camouflage OtterBox case but it came with a orange shell and eventually broke so I went ahead and bought this black And the black one looks so much better. Hopefully one day OtterBox will come out with a camouflage shell. Preferably a duck camouflage
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Unhappy
Verified Purchase:Yes
My iPhone 7 was swimming in this "protective cover" so unlike Otter products. Might want to recall this line of products, I can't see how a iPhone 7 could fit here and be protected. No worries I still trust Otter products
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com