Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: SDGilley
Verified Purchase:Yes
This fits very good and looks nice. I'd recommend OtterBox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tajacobs
Verified Purchase:Yes
Love the case. A little slimmer than the previous model, but not much. The rubber feels more durable than the one on the 6 model and it holds up great. Can't complain a bit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kathy
Verified Purchase:Yes
Well worth the money. Very sturdy and durable , but unfortunately catches dust very easily.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 13, 2017
Hey Kathy!
"Dust-catcher" isn't exactly the term we're looking for when it comes to our cases! We're so glad to hear that your Defender is proving to be sturdy and durable, but we definitely want you to be able to leave it on the counter for a while without catching any random particles. Let's leave all this trouble in the dust - just call our handy Otters at 1-855-688-7269, and they'll find a quick fix for the issue!
Cheers,
OtterBox Customer Service Team
"Dust-catcher" isn't exactly the term we're looking for when it comes to our cases! We're so glad to hear that your Defender is proving to be sturdy and durable, but we definitely want you to be able to leave it on the counter for a while without catching any random particles. Let's leave all this trouble in the dust - just call our handy Otters at 1-855-688-7269, and they'll find a quick fix for the issue!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jano
Verified Purchase:Yes
It is perfect. I especially like the new design of the flaps that close over the charging port.
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
I bought this cover to protect my newly purchased iPhone 8. I like the newer color choices. An earlier version for my iPhone 5 S worked great; and the warranty is great.. However, for my iPhone 8 , The only thing I do not like, despite the iPhone's adjustment sensitivity for tapping on keyboard and icons, the plastic protection shield front for the otterbox makes it hard to tap, type and select items. IMHO the letterbox should match up with a faceplate that works with the iPhones. Otherwise a very good protect to date for protection for this expensive smartphone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Racebrat88
Verified Purchase:Yes
I am on my 3rd iPhone and have never had an issue while using an Otter. But, was disappointed that there is no Yellow offered for 8- my favorite color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: golfer20
Verified Purchase:Yes
As in the past I purchased otterbox for my new iPhone 7. As in the past when I dropped my iPhone there wasn't any damage. The cost of otterbox saves the cost of a new iPhone.
Written by a customer while visiting otterbox.com
Posted by: CinLou
Verified Purchase:Yes
I love the out side case but am having a terrible time texting a message. I have to tap way to hard and several times to get it to type. It's like it's curved or something the insides easyer than the outer region to tap. Gets very frustrating.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 4, 2017
Dear CinLou,
We dearly apologize that your Defender case has been causing so much frustration – we don’t want you to feel that you have to forfeit protection just to type out a simple text message. That's definitely not how we do things here at OtterBox! Please don't hesitate to reach out to our fantastic Otters at 1-855-688-7269, and they'll be thrilled to set you up with a brand new warranty replacement!
Cheers,
OtterBox Customer Service Team
We dearly apologize that your Defender case has been causing so much frustration – we don’t want you to feel that you have to forfeit protection just to type out a simple text message. That's definitely not how we do things here at OtterBox! Please don't hesitate to reach out to our fantastic Otters at 1-855-688-7269, and they'll be thrilled to set you up with a brand new warranty replacement!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com