Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Gary4972
Verified Purchase:Yes
I bought this case 2 weeks ago, and I am delighted how it protects my phone. The case was easy to install, and the phone functions well with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mrspoohbear424
Verified Purchase:Yes
I bought it s few weekend ago. Love the Otterbox defender series..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dan42
Verified Purchase:Yes
Had this on my iPhone 6 and it survived many drops!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TeeRee
Verified Purchase:Yes
This product was recommended to me as something I needed for a new phone. I love the color (Plum Haze). I am notoriously clumsy (thus the recommendation!), and love the extra protection this case affords. I also appreciate the way it feels in my hand; very comfortable with a texture that enhances your grip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hank G
Verified Purchase:Yes
I still have my old cover but wanted a new color and this one seemed to fit the bill.
Speaking of fit-it fits great, nice tight fit.
Shipping is always great with Otterbox also, it was here in a matter of days.
Great product and one that I trust.
Speaking of fit-it fits great, nice tight fit.
Shipping is always great with Otterbox also, it was here in a matter of days.
Great product and one that I trust.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mioagui
Verified Purchase:Yes
My son has protected his Ipad with the defender for years and chose the same type of protection for his 1st Iphone. He said he wanted great protection and something he could customize to his personality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jane
Verified Purchase:Yes
We are very pleased with our covers that we purchased for our new iphones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sandy
Verified Purchase:Yes
I received the phone case and the color was terrible. It looked nothing like the color on the website. I wanted the soft blue color and got one that looked more teal than blue. I returned the case almost two weeks ago and i’m still waiting for a credit to my PayPal account.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 4, 2018
Dear Sandy,
We so apologize that the "Cowabunga Blue" color scheme wasn't exactly what you were expecting! Although we do our best to electronically display the most accurate representations of our cases online, unfortunately certain things can sometimes get lost in translation due to different monitors, etc. We certainly understand your decision to return the product based on preferences, and please note that any return done through a PayPal account can sometimes take up to thirty days to process. If you have any additional questions or would like to check the status of your RMA, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Regards,
OtterBox Customer Service Team
We so apologize that the "Cowabunga Blue" color scheme wasn't exactly what you were expecting! Although we do our best to electronically display the most accurate representations of our cases online, unfortunately certain things can sometimes get lost in translation due to different monitors, etc. We certainly understand your decision to return the product based on preferences, and please note that any return done through a PayPal account can sometimes take up to thirty days to process. If you have any additional questions or would like to check the status of your RMA, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com