Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Grammy
Verified Purchase:Yes
I have a tendency to drop everything including my phone so the Defender is the best case for my 7. It was fun customizing the colors so I don’t have a case like anyone else in the family.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Abby1212
Verified Purchase:Yes
I have always bought the Defender Series for my iphone. The protection it has given me is awesome. I love that I can now purchase the pieces of the defender series separately according to the wear.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: phart
Verified Purchase:Yes
This doesn't fit the phone tightly, though it is the "right size." It is awkward. But worst of all, I can't get them to answer an email telling me how to return it. F.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 5, 2020
Hi there!
We're sorry to hear that your Defender Series case didn't meet your needs! We looked into your account, and we're seeing that your return has already been started, so you should have an email with return instructions in your inbox. We hope that you choose to give OtterBox another chance in the future!
Best,
OtterBox Customer Service Team
We're sorry to hear that your Defender Series case didn't meet your needs! We looked into your account, and we're seeing that your return has already been started, so you should have an email with return instructions in your inbox. We hope that you choose to give OtterBox another chance in the future!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DJ513
Verified Purchase:Yes
Since smart phones came out I’ve always had an otter box. I don’t waste my money on the insurance for the phone because I’ve never used it! All because of Otter Box! Not once in 10 years have I cracked a screen or broke any other part of my phones when dropped. It’s also toddler approved by my son!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rob 2112
Verified Purchase:Yes
Picked up a replacement works great love the durability phone is safe
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Contractor Dick
Verified Purchase:Yes
I've always loved the way the Defender series protects my iPhone investment; It's all I would ever use...... But you color options have gotten down right boring! I miss the bright colors that allow me to find my phone in a busy work space. Please bring back some more exciting colors for the shells & slip covers. I usually use your build my own option..... but I almost fell asleep doing it this last time....... come on guys.... It's 2020
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lawnboy
Verified Purchase:Yes
This is my 2nd cover, my phone is saved. I am a very clumsy person when it comes to I-phones. The very notion that a product like this exist should cause all dropsy people like me to settle for nothing less. If it weren’t for this item I wouldn’t have a cellphone, my hats off to this company and a super thumbs up to you!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steff
Verified Purchase:Yes
I ordered this for my new Iphone SE and I love it. Fits perfect, looks great, and arrived quickly! I recommend it to anyone with an Iphone and wants good protection that is stylish and pretty!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com