Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4 out of 5
4.4
(366 Reviews)
Open Ratings Snapshot
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product. 
(
320 out of 354
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Customer Rating
2 out of 5
2
Collects dirt
on March 25, 2017
Posted by: Jvcomfy
Verified Purchase:Yes
This slip cover collects dirt. Not sure if it's the color or the material.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 27, 2017
Hi Jvcomfy,

We’re sorry that this slipcover is getting dirty. This is understandably disappointing and we certainly want to help out!

We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wouldn't have an iPhone without it!
on June 16, 2017
Posted by: Easy Rider
Verified Purchase:Yes
Previously, I had the Defender Shell/Slip Cover/Holster with my iPhone 6. So, when I upgraded to the iPhone 7, I had to have the same Defender Case. The rubber Slip Cover and Holster (both sold separately) have saved my iPhones from damage, more times than I can count. In addition, there's no need to purchase an expensive screen cover because the Plastic Shell (case) incorporates one in its design. Though it's not waterproof, I clip my iPhone to my motorcycle (while riding) and the Defender Shell (and rubber Slip Cover) do a great job at protecting my iPhone from the elements. Bottom line: I wouldn't own an iPhone without the Defender Plastic Shell, Slip Cover, and Swivel Holster to protect it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great purchase
on January 28, 2018
Posted by: kevluv54
Verified Purchase:Yes
I recieved it Friday. It protects my phone and looks good on my phone. Thanks Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Outstanding Product
on February 17, 2018
Posted by: Eric
Verified Purchase:Yes
The Otter Box is great protection for my new iPhone 8
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I love this slipcover
on February 20, 2018
Posted by: Spinner
Verified Purchase:Yes
I bought this to cover my iPhone 7 and am so happy with it. It was very easy to put on and protects the phone really well. And the color is great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good buy
on February 24, 2018
Posted by: Mandy03
Verified Purchase:Yes
I purchased this case a few weeks ago and love it! Protects my phone great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
2 Pieces of Plastic - No Packaging!
on December 30, 2018
Posted by: SanPM
Verified Purchase:Yes
I bought the defender build your own case for my granddaughter. I was very disappointed with what I received. I think the otterbox website should point out that there will be no packaging such as you would see if you were buying from a retailer. No guarantee materials either, altogether it looked like trash
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2019
Hey SanPM,

We're truly sorry to hear that the packaging for your newest OtterBox Defender caused some uncertainty! Occasionally, some of our separate case parts are packaged differently in order to save on materials and reduce a negative impact on the environment. The good news is that, even with different packaging, that case should keep the iPhone safe and secure for a long time to come! If you have any additional questions on this, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and they'll be thrilled to help out!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on May 29, 2019
Posted by: Belle
Verified Purchase:Yes
Just got it a week ago and it’s a really nice case..
Written by a customer while visiting otterbox.com
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