Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: JimT
Verified Purchase:Yes
This is the 2nd otter box I have purchased. I have a habit of dropping my phone, so I got one for my old phone and one for my new phone. None better for protecting my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beate
Verified Purchase:Yes
Not the right color in the picture. Not satifyed with the plastic shell iphone 7
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Sonic
Verified Purchase:Yes
This is my 4th Defender case; my first for the iPhone7. This time I purchased the Aqua Mint cover. My first observation is that the light color does show dirt more readily than the dark color, no surprise here. My second observation is that the "rubber" hardness is slightly greater (harder) than my Defender covers of the past. While this does not compromise the protection it offers, it makes the phone a bit more slippery than the past...be it slipping from the hand, or slipping off the dash or console of a moving vehicle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aglet
Verified Purchase:Yes
I really liked the Otterbox for my iPhone 7. I had one for my iPhone 5 and it has only just started to fall apart almost 4 years of tough duty (the charger end). I was happy with the colour choices and very impressed with the speed of delivery basically 1.5 days
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I got this case and it's cheap and really good. I'd recommend it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: helcat_
Verified Purchase:Yes
I got this case a few weeks ago and for the most part I love it. My only complaint would be that it's too easy to get dust underneath the screen cover. I have to constantly take the case off and clean it. But for the most part it's an awesome case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Trent
Verified Purchase:Yes
I bought the slip cover because the first one stretched out only within a few months. This cover system was very expensive and wished it worked the first time.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 19, 2017
Hi Trent,
We are sorry that your original Defender Series slipcover stretched out. This is understandably disappointing and we wish that you would have reached out to us first. We could have easily replaced your damaged slipcover through our warranty.
If you ever need assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
We are sorry that your original Defender Series slipcover stretched out. This is understandably disappointing and we wish that you would have reached out to us first. We could have easily replaced your damaged slipcover through our warranty.
If you ever need assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: GingerCakes
Verified Purchase:Yes
Literally the best purchase ever. I drop my phone all the time and this case is there to save it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com