On my old OtterBox the opening to the charging port was wider than this new one. The problem with the new one is that I have an attachment that won't plug in since the opening is smaller. Also, I liked the rubber casing on the old one I had - the new one is harder, more plastic-like. The old type was more like a bouncy rubber ball. All that being said, I still like the protection the case gives my phone & I don't worry about it breaking if I drop it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 16, 2017
Hi SCS2017,
Thanks for your feedback! We are sorry that this Defender case is not quite meeting your expectations like your old OtterBox. We will be sure to pass your input on to our design team for future consideration.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best case ever. Before I received my Defender Series case with holster I was dropping phone like crazy. I would put it in my shirt pocket and it would fall out when I bent over or I would carry in back pocket but couldn't sit down without first moving it.
Bought it 3 weeks ago, seems sturdy. Scratched the plastic over the screen after first 3 days with having a measuring tape in the sweatshirt with my phone....it protected my phone! Yay did it's job.....3rd phone in 1 year....little rough on them, or my job is..
I have purchased several Otterbox protection covers. They have all been great. However there is one thing about the current cover that I would change--the flap that covers the charging connection opens from back to front instead of front to back--seems ackward.