Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Kushychad
Verified Purchase:Yes
Its colorful but i wish you had a case thats red and black
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 20, 2018
Hey Kushychad,
Sorry to hear that our Defender variety doesn't have the color selection that you're hoping for! We're always looking for stylistic feedback so that we know what Otter fans are looking for going forward, and we'll be happy to pass your thoughts along to our design teams for future deliberation.
Meanwhile, if any other questions pop up, feel free to call our friendly Otters at 1-855-688-7269. They'll happily dive in to help out!
Cheers,
OtterBox Customer Service Team
Sorry to hear that our Defender variety doesn't have the color selection that you're hoping for! We're always looking for stylistic feedback so that we know what Otter fans are looking for going forward, and we'll be happy to pass your thoughts along to our design teams for future deliberation.
Meanwhile, if any other questions pop up, feel free to call our friendly Otters at 1-855-688-7269. They'll happily dive in to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KB2007
Verified Purchase:Yes
This doesn’t fit my iPhone 7. Not sure why the description says it’s for a 7 or 8; it’s way too big. Sent it back, but still waiting for a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2018
Hey KB2007,
We apologize that this Defender series slipcover seems a little too large for your iPhone 7! Are you, by any chance, using this piece in conjunction with the inner lid/base unit that is supposed to go underneath it? When paired with this shell, the rubber completes the Defender case and should perfectly encompass your device. Had you contacted us, we would have loved to help solve this conundrum!
If you'd like to take a look at the full Defender case with both pieces together, don't hesitate to follow the link below to check it out, and please feel free to give our friendly Otters a call at 1-855-688-7269 with any other questions or comments that might pop up!
https://www.otterbox.com/en-us/iphone-8-7/defender-series-build-your-own-case/apl2-iph16-byo.html#start=1
Sincerely,
OtterBox Customer Service Team
We apologize that this Defender series slipcover seems a little too large for your iPhone 7! Are you, by any chance, using this piece in conjunction with the inner lid/base unit that is supposed to go underneath it? When paired with this shell, the rubber completes the Defender case and should perfectly encompass your device. Had you contacted us, we would have loved to help solve this conundrum!
If you'd like to take a look at the full Defender case with both pieces together, don't hesitate to follow the link below to check it out, and please feel free to give our friendly Otters a call at 1-855-688-7269 with any other questions or comments that might pop up!
https://www.otterbox.com/en-us/iphone-8-7/defender-series-build-your-own-case/apl2-iph16-byo.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mamabear1952
Verified Purchase:Yes
This is the 5th phone I have had Otterbox protection. This version has a built in screen protector which is great. I know at some point I will drop my phone. Otterbox has protected my previous phones and I know this one will do the same. Awesome product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elizabeth
Verified Purchase:Yes
Bought this as soon as I bought my iPhone 7 and I'm very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carla
Verified Purchase:Yes
I love this case! The colors choices/designs could be better but it protects my phone really well and that's what really matters.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JRB3
Verified Purchase:Yes
I LOVE Otterbox products. I have been using them for years. My husband had a less protective case and I recently convinced him to try this product. He is really glad he did. He had dropped him last phone (with the other less protective/other brand case) twice and both times screen broke. He now has the Otterbox case and feels more protective. I am so glad he is on board! Be careful if ordering as a gift. I didn't realize the custom color combo's did not come in traditional packaging. It was a gift and it was hard to give it with just the covers. It almost look liked I 'regifted' the case. The custom cost more and as a gift, I wanted a nicer presentation. This is the only reason I didn't give it a 5 star.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Apple
Verified Purchase:Yes
This otter box case helps protect my son phone. Excellent quality and durability.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: robert0684
Verified Purchase:Yes
I just upgraded to an iPhone 7, not an XS Max. The 7 is great for me. I’ve always had my phone on a belt-clip, like a gun. It’s very manly...hahahahaha!!!! I love OTTERBOX Defender Black. Awesome buy. Great looks. OTTERBOX gives skinny phone a bigger more many feel. Hahahaha!!!! Great protection for an expensive phone. Remember.... Manly men use OTTERBOX.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com