Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Rosierosietoies
Verified Purchase:Yes
Good protector, FedEx delivery was terrible I wouldn't use them for my service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: adele
Verified Purchase:Yes
i have the i phone 7 i have always bought the otter box for all my phones so this time trying to save money i just bought the shell because the other parts i had were fine but even though they are both the same type of case (the defender) but they are not innerchangable very disappointed
Response from otterbox.comBy OtterBox , Customer Service Team, December 21, 2016
Hi Adele,
We are sorry for any confusion with your Defender case purchase. The inner shell does require the silicone slip cover that was specifically designed for the iPhone 7 in order for them to be compatible.
We would like to get more details about what is going on here so that we can get things back on track as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry for any confusion with your Defender case purchase. The inner shell does require the silicone slip cover that was specifically designed for the iPhone 7 in order for them to be compatible.
We would like to get more details about what is going on here so that we can get things back on track as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dr muna
Verified Purchase:Yes
i really liked the cover ,, also good custemer service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Unhappy
Verified Purchase:Yes
Grey is darker shade of blue. Realize some shades are different but this is a completely different color
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 27, 2016
Hi there,
We’re sorry for any misunderstanding with the tempest blue color on the inner shell part of your Defender case. Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc. If there is anything we can help with please don’t hesitate to reach out to our friendly Otters at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
We’re sorry for any misunderstanding with the tempest blue color on the inner shell part of your Defender case. Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc. If there is anything we can help with please don’t hesitate to reach out to our friendly Otters at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Carat253
Verified Purchase:Yes
Fits like a glove and color is rich deep blue. Love that I can just replace outer shell.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Darin42
Verified Purchase:Yes
About five years ago I was driving down the road at about 35 miles an hour and I heard a noise from the roof of my car. I realized I left my iPad with the OtterBox on it on the roof of my van. The iPad flew off the roof of my car and landed on the road. I jumped out and picked up the Ipad. The outer casing had blown off and into someone's driveway I picked up the iPad and turned it on and it was working perfect and never had a problem with it. My four kids are not allowed to have cell phones unless they have an OtterBox on the phone. I will always swear by the OtterBox products. Great product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Math nerd
Verified Purchase:Yes
I was expecting a hard cover, not silicon but it looks nice
My old Red, white and blue one had hard cover. Loved it!
My old Red, white and blue one had hard cover. Loved it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: WooWoo
Verified Purchase:Yes
This is the best version if the defender yet! I have had many of them from the iPhone 4S on, and it is great how much more sleek and compact it feels. The case is still just as durable as well. I recommend this case for everyone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com