Customer reviews from otterbox.com
OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
252
4 Stars
65
3 Stars
20
2 Stars
14
1 Star
15
90%of customers recommend this product.
(
320 out of
354)
Customer Reviews for OtterBox - Defender Series Case and Holster - iPhone 8/7 - Black
Posted by: Becca
Verified Purchase:Yes
We are an Otterbox family. My son just got his first phone and it went right from the box into an Otterbox. We always been very happy with their products and we have never had a cracked screen or a broken phone in the 8 years we’ve been using them. Great job Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dale
Verified Purchase:Yes
This is my second Otterbox Defender iPhone cover. I work in the wild and accidentally dropped my previously protected iPhone 5 on sharp rocks several times. The only damage was a small scrape on the clear screen of its Otterbox Defender. Since I work in nature, I wanted a cover that would stand out -- the only thing available at the time was a sort of salmon pink cover. I received a lot of grief over the color, but I NEVER lost my phone while other co-workers did lose phones with more "manly" covers. (Seriously, taking a "camo" covered phone into nature is like asking to lose it) So fast forward to the present, when I upgraded my iPhone to an 8, the decision to go with a bright pink phone cover was an easy one. I may get grief from co-workers, but I know my phone won't be damaged by accidental drops and won't be lost in the wild.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sMelly
Verified Purchase:Yes
Bought this for my son. Looks very nice. Seems like it will last.
Written by a customer while visiting otterbox.com
Posted by: TK Houston
Verified Purchase:Yes
This is the second Defender series cover i bought for my phone. The only reason I had to buy another was I bought a new iphone. The cover on my old iphone had been protecting my phone for 3+ years, and still looks great. Never had an issue with any breakage on my phone when it was dropped either.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rottenpesto
Verified Purchase:Yes
I bought this case about a week ago, when it came it was a very pretty pink! After about a day the case was noticeably darker on the rims. Then about 5 days into it my phone case is more of a greyish pink. I am disappointed I spent lots of money on it and I barley touch my phone so I don’t know how it got that dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 16, 2019
Hey Rottenpesto,
We're bummed to see that this Defender slipcover went from 'Pretty in Pink' to 'Grungy in Grey!' Occasionally, our lighter case designs can pick up different elements, depending on what they're exposed to on an everyday basis. In the future, we might suggest browsing styles that incorporate darker hues.
Regardless, our stylish Otters would love to get you into a spotless new replacement, so please don't hesitate to call them up at 1-855-688-7269. They'll fashion up a warranty claim in no time at all!
Kindly,
OtterBox Customer Service Team
We're bummed to see that this Defender slipcover went from 'Pretty in Pink' to 'Grungy in Grey!' Occasionally, our lighter case designs can pick up different elements, depending on what they're exposed to on an everyday basis. In the future, we might suggest browsing styles that incorporate darker hues.
Regardless, our stylish Otters would love to get you into a spotless new replacement, so please don't hesitate to call them up at 1-855-688-7269. They'll fashion up a warranty claim in no time at all!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Very Happy Customer
Verified Purchase:Yes
I only use OtterBox with my IPhone and my kids’ phones. Great protection great colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
I’ve never been disappointed with the product.
on January 9, 2019
Posted by: Skinnybunny
Verified Purchase:Yes
Every case we have bought from you has been great. When they wear out you have replaced them without any issues. Thanks so much.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bald blonde
Verified Purchase:Yes
It has met my expectations and more, the colors that I picked are perfect for me
I would recommend this to a friend!
Written by a customer while visiting otterbox.com