Customer reviews from philips.com
Philips - SH50/50 Replacement Blades for Series 5000 Electric Shavers - Stainless Steel
Average customer rating
3.4
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
57
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
33
57%of customers recommend this product.
(
59 out of
103)
Customer Reviews for Philips - SH50/50 Replacement Blades for Series 5000 Electric Shavers - Stainless Steel
Customer Rating
5
Smooth shaving
on January 29, 2024
Posted by: Abinadi
Gender:Male
My old heads were getting like a rototiller on my face. But, I didn't realize it until I put my new SH-50 Replacement blades in. What a difference! They shave me faster and certainly more smooth! I need to change yearly as I love my new results!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MicMason
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These OEM replacement blade give me a nice close shave, and leaves my face smooth without stubble. I use these with my wet/dry razor wet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Drag'nSmoke
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exact replacement blades are exactly as described. They give the same shave as when purchased the razor years ago. Tried cheaper blades, but they didn't give the close shave I needed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Glad I read the reviews prior to buying
on February 6, 2020
Posted by: 10,000Stubs
Gender:Male
I thought my hatred for this razor was all me, it seems I do not stand alone in believing it is junk, so many times I’ve wanted to throw it away but didn’t. Today I get an email saying it’s time to replace my blades, these replacement blades don’t look like the ones I have so I decide to read reviews and boy did I dodge a bullet, I’m just going to trash the whole setup and start fresh with a different brand.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 7, 2020
Hi there, thank you for your review. We're sorry to hear about your bad experience with the SH50 shaving heads. If you have any questions or need assistance, please feel free to get in touch with us via social media. We're available 24/7 on Twitter(@PhilipsCare) and Facebook. One of our colleagues will try their best to help you.
Written by a customer while visiting philips.com
Customer Rating
2
New HS50 blades give much worse shave than old HQ8
on November 9, 2020
Posted by: Anonymous
Gender:Male
I have had my Series 5000 shaver for most of a decade, replacing blades every year or two, and been happy with it. Come time to replace the blades, I ordered the recommended HS50/52 blades. First shave was awful: left stubble even after many passes over an area. OK, give the blades a chance to settle in. But two weeks later, still getting poor shaves even after many passes over my cheeks, and chin area left especially stubbly. So sorry Norelco has stepped back to much lower quality blades.
Shaving performance is so bad that, like others, I will have to shift to another manufacturer's product.
Shaving performance is so bad that, like others, I will have to shift to another manufacturer's product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 10, 2020
Hi Ernie,
We are sorry to hear that the product did not live up to your expectations.
As it is well received, we'd like to find out what happened. Use the link to reach out to the support team https://www.usa.philips.com/c-w/support-home. (1-800-243-3050 / Monday - Sunday 9:00 AM - 6:00 PM EST)
For any additional information come back to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
We are sorry to hear that the product did not live up to your expectations.
As it is well received, we'd like to find out what happened. Use the link to reach out to the support team https://www.usa.philips.com/c-w/support-home. (1-800-243-3050 / Monday - Sunday 9:00 AM - 6:00 PM EST)
For any additional information come back to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Poor shave quality
on September 25, 2018
Posted by: chrisj66
Gender:Male
If I wanted a razor that takes 4 ties longer than it should, leaves patches of stubble and requires enough pressure to get a semi-decent shave that it irritates my face then this is the razor for that. The concept of lift and cut is non-existent. And it does such a patchy job that I usually have to break out a bladed razor to clean up, specially around the chin. And after a few months I figured I'd try replacing the heads. They are worse. So I'm in the market for a replacement already. Too bad, since I really wanted it to be good.
Pros: battery life
Cons: poor shave quality, leaves patches, requires to much pressure since apparently no lift
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, September 27, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
2
Does not perform as well as the blades they replace.
on February 7, 2019
Posted by: jovan
Gender:Male
Verified Purchase:Yes
You sent me a new shaver with these HQ50 blades which do not give me as close a shave as the old HQ8 blades. I waited this long to review this product in order to give it time to work. It has not!! I am very disappointed in Philips Norelco.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
They don't work nearly as well as the HQ-8 heads
on May 1, 2020
Posted by: Unhappy Camper
Gender:Male
Not nearly as close of a shave. It takes much longer to get a somewhat acceptable shave. I should have kept my old heads. I have used Philips/Norelco for decades. I am about to jump ship. Unless you bring back HQ-8 heads, I will need to look for a better product from a different company.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 7, 2020
Hi there, thank you for sharing your experience. If you need any assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com