Customer reviews from philips.com
Philips - SH50/50 Replacement Blades for Series 5000 Electric Shavers - Stainless Steel
Average customer rating
3.4
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
57
4 Stars
10
3 Stars
10
2 Stars
10
1 Star
33
57%of customers recommend this product.
(
59 out of
103)
Customer Reviews for Philips - SH50/50 Replacement Blades for Series 5000 Electric Shavers - Stainless Steel
Customer Rating
1
Dull blades?
on January 7, 2021
Posted by: Zebras30
Gender:Male
The SH50 replacement heads do not cut hairs well at all; they jerk them off. I see I'm not the only one who thinks so (based on numerous other reviews).
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 12, 2021
Hi there,
We are sorry to hear that the product did not live up to your expectations.
Please take in account that the replacement heads SH50 is only compatible with the shaver on the list below. Ensure that your shaver is also part of it.
- AquaTouch (AT8xx, AT7xx)
- AquaTouch (S5xxx)
- PowerTouch (PT8xx, PT7xx)
- Shaver series 5000 (S5xxx)
- Shaver Series 6000 (S6xxx)
We can appreciate how this must be disappointing, so if you'd like to discuss this further, please don't hesitate to get in touch at any time via social media or the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
1-800-243-3050 (Monday - Sunday 9:00 AM - 6:00 PM EST)
We are sorry to hear that the product did not live up to your expectations.
Please take in account that the replacement heads SH50 is only compatible with the shaver on the list below. Ensure that your shaver is also part of it.
- AquaTouch (AT8xx, AT7xx)
- AquaTouch (S5xxx)
- PowerTouch (PT8xx, PT7xx)
- Shaver series 5000 (S5xxx)
- Shaver Series 6000 (S6xxx)
We can appreciate how this must be disappointing, so if you'd like to discuss this further, please don't hesitate to get in touch at any time via social media or the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
1-800-243-3050 (Monday - Sunday 9:00 AM - 6:00 PM EST)
Written by a customer while visiting philips.com
Posted by: Braxton
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These replacement blades no longer give a close shave, like I used to get. Will no longer buy Philips products. Will be looking to buy a different brand of shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, September 26, 2023
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with the Philips Norelco Replacement shaving heads. Please make sure to clean the shaver heads thoroughly after each use and do a deeper clean monthly. Trapped hair and debris can dull the blades over time. Check that you're using the right shaving technique of moving in small circular motions with light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. This is not the experience we wish you to have with the Philips Norelco Replacement shaving heads. Please make sure to clean the shaver heads thoroughly after each use and do a deeper clean monthly. Trapped hair and debris can dull the blades over time. Check that you're using the right shaving technique of moving in small circular motions with light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Not as good a the old one
on December 10, 2023
Posted by: dljfewowrie
Gender:Male
Like everything norelco these days it is not as good as the HQ8 heads. I don't understand why they are going backwards, from there low end razors like the 3500 that don't shave close unless you shave for 20 minutes to their awkward square giants head design on the higher end shavers that are just plain terrible to get under the nose and not a good design. You would think a company would make better product not worse. My old Aquatec with the hq8 shaved better than anything they currently make.
Response from philips.comBy Tauseef, Philips Consumer Care, December 17, 2023
Hi there,
We are sorry to hear about your experience with the Philips Norelco Shaver.
If your shaver is not yielding the expected results, the troubleshooting tips ahead may help you find a solution. It is possible that the performance of your shaver has declined because it is dirty. There may be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time. Do not press the shaver too hard against your skin. Only apply gentle pressure, which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If this does not help, or if you require further assistance, then please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry if you don’t use Social Media; you can also reach out to us via our contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
We are sorry to hear about your experience with the Philips Norelco Shaver.
If your shaver is not yielding the expected results, the troubleshooting tips ahead may help you find a solution. It is possible that the performance of your shaver has declined because it is dirty. There may be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual.
Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time. Do not press the shaver too hard against your skin. Only apply gentle pressure, which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them.
If this does not help, or if you require further assistance, then please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry if you don’t use Social Media; you can also reach out to us via our contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
terrible product
on December 11, 2019
Posted by: slickmanperson
Gender:Male
you can not get a smooth clean shave with this shaver
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 3, 2020
Hi there, thank you for sharing your experience. We're sorry to hear that you aren't happy with the Norelco Shaver series 5000. If you have any questions about the product or need assistance, please feel free to get in touch with us via social media. We're available 24/7 on Twitter(@PhilipsCare) and Facebook. One of our colleagues will try their best to help you.
Written by a customer while visiting philips.com
Customer Rating
1
Worst shave ever
on September 6, 2023
Posted by: tired of bad blades
Gender:Male
These blades pull the whiskers. Will be switching to another brand of shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, September 8, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you to have. We suggest you try a few possible causes and solutions to see if you can fix the issue. It is possible that the performance of your shaver has declined because it is dirty. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. When you shave with your Philips Shaver, you will achieve optimal results if you make slow, circular movements with the shaver over the face. You can also use a gentle moisturizer or aftershave lotion to minimize skin irritation after shaving. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply gentle pressure, which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut it.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you to have. We suggest you try a few possible causes and solutions to see if you can fix the issue. It is possible that the performance of your shaver has declined because it is dirty. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. When you shave with your Philips Shaver, you will achieve optimal results if you make slow, circular movements with the shaver over the face. You can also use a gentle moisturizer or aftershave lotion to minimize skin irritation after shaving. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply gentle pressure, which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut it.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
The SH50 are excellent shaving heads
on December 22, 2021
Posted by: Martin 217
Gender:Male
Be careful to buy the Philips SH50 to replace HQ8. There are replacement versions being sold that do not perform as well and look like the SH50. In my opinion, they do not cut as close or may pull and bite. I examined the SH50 and the HQ8. There is only a slight difference between the two. The bottom side blades are the same. The topside which has a plastic holder that contacts the rotor is only slightly smaller. The SH50 gave me a clean, and comfortable shave as the original HQ8.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Sharpness
on January 15, 2021
Posted by: Bill1947
Gender:Male
I find these replacement blades do not shave as well as the original blades that came with razor.I received much closer shave with the original blades
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 18, 2021
Hi there,
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your sharing feedback with us. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Dull cutting
on March 18, 2017
Posted by: DaveM1
Gender:Male
Not up to standards of previous generation Norelco. Just not a close shave. Feels like u need to shave again in an hour. Head comes off accidentally. Switch is in odd place. Maybe okay as second razor. Def not a go to shaver
Pros: inexpensive
Cons: not very close shaves
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com