Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great product but needs some improvement
on March 14, 2023
Posted by: GGAMERS19
[This review was collected as part of a promotion.] This is an awesome product but due to its weight it easily falls of the ear. At times even with changing the interchangeable plastic to make the buds fit the ear, it will feel as it is not secure. When snuggled in well it sounds amazing but it may be too heavy which feels it falls and makes it a bit uncomfortable.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hi GGAMERS19, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality of this awesome device. We have available a foam ear tip for this device to replace the silicone ones that may provide a better fit for you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on March 14, 2023
Posted by: remeloe
[This review was collected as part of a promotion.] These buds are definitely the best that Samsung has produced thus far. Great form factor and sound! Pair them with Comply foam earbud tips and they are perfectly comfortable and stay snugly in the ear to realize full noise cancelling capability.
Written by a customer while visiting Samsung US
Customer Rating
5
Even Better Than Anticipated!
on March 14, 2023
Posted by: Ilovetech1967
[This review was collected as part of a promotion.] I bought my Samsung Galaxy Buds2 Pro (in purple) to stream music and video easier with my S22 Ultra phone. I have small ears so I was concerned they wouldn't fit properly but once I got them and tried them, my fears were unfounded! Once I fitted them with the correct sized tips (various sizes included), they fit and feel great and the sound is amazing! The noise canceling is great on plane rides and the charge lasts a long time. So happy I bought these!
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks!
on March 14, 2023
Posted by: Desi
from Colorado
I traded in my old galaxy buds for these because the old ones weren't that great. I actually wish I never did. These new buds suck! They are freaking huge! How these fit in anyones ears is beyond me. I can't workout with these because they are constantly falling out. I wish I still had my old ones.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 21, 2023
Hello Desi, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are finding it difficult to sit the buds in your ear, the additional silicone tips in a smaller size may help you get a better fit. You can also perform a fit test to ensure you are wearing the buds correctly for a secure and comfortable fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Such a great earned for EVERYTHING
on March 14, 2023
Posted by: JonFeltLD
[This review was collected as part of a promotion.] Great for listening AND phone calls. Great fit and very comfortable.
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, small buds
on March 14, 2023
Posted by: Mybudsrock
[This review was collected as part of a promotion.] I use my buds2 pro set while working. The ambient sound function is very useful for allowing my music to not overwhelm outside sounds I need to be aware off.
The auto switch works great. The size is about perfect for my ears.
The auto switch works great. The size is about perfect for my ears.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is awesome!!
on March 14, 2023
Posted by: Johnny
[This review was collected as part of a promotion.] I use my ear buds daily for music, podcasts, phone calls. I have tried several other product and the Samsung quality is far beyond the competitions and worth the price.
Written by a customer while visiting Samsung US
Customer Rating
4
Great pair of buds
on March 14, 2023
Posted by: Cardinal4life
[This review was collected as part of a promotion.] I use the buds for various ways work, music, phone, sports. They don't do so good with activity running working out etc do to They won't stay in your ear regardless of the type of insert you try. Love the sound quality, the ability to Change songs , turn up volume, receive or end a call by touch. And it having the ability to track your buds if you loose them or forget where they are. All in all it's a good item and I enjoy them onba regular basis.
Written by a customer while visiting Samsung US