Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,414 Reviews)
Open Ratings Snapshot
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Top Tier Noise Cancellation
on March 13, 2023
Posted by: Samsung4Lyfe
[This review was collected as part of a promotion.] Much better for than its predecessor. Rich sounds, deep bass and of course, the noise cancellation is the best. My favorite feature the automatic switch between ambient noise and active noise canceling when you speak.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best Earbuds I've ever owed
on March 13, 2023
Posted by: TReNCH
[This review was collected as part of a promotion.] I have owned plenty of earbuds and most of them were ok. As soon as a week with them they would lose connection with my device. When I bought the Buds2 Pro, it was like night and day. I had better sound, all my voice commands worked flawlessly, and they were very comfortable in my ears. I made a really good choice when buying the Buds2 Pro.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Sound
on March 13, 2023
Posted by: MusicInclined
[This review was collected as part of a promotion.] I love using my Galaxy Buds2 Pro to listen to music. They are the best-sounding earbuds I've owned.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these Buds!
on March 13, 2023
Posted by: DeeM916
[This review was collected as part of a promotion.] The sound quality is amazing! I love that these have multiple settings for background noise. My only complaint is that you can not change out the rubber tips to adjust the fit.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them!!!!
on March 13, 2023
Posted by: 1234896969
[This review was collected as part of a promotion.] Purchased for my birthday as a upgrade from. Regular galaxy buds
Absolutely love them
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and excellent sound
on March 13, 2023
Posted by: D2Listener
[This review was collected as part of a promotion.] I use these excellent ear buds with my Galaxy phone, mainly listening to tunes and books. They also work great for calls. I use them pretty much every day. The phone software allows changing settings easily.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ear buds!!!!
on March 13, 2023
Posted by: crossfireltd
[This review was collected as part of a promotion.] Samsung Pro Buds are by far the best ear buds that I have purchased. They are just as good as my Bose ear buds and considerably cheaper. Good clean sound quality and excellent bass responce. I recently purchased a second pair for grandson and he loves them.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't feel as good as previous buds models.
on March 13, 2023
Posted by: WillG3D
[This review was collected as part of a promotion.] While the bus 2 pro feel nice, I feel as though they are weaker to previous models. The noise canceling feature does not work that well. The ANC does dampen some of a the noise, but unfortunately you can still hear quite a bit of it like a plane's rumble or fan noises.
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMarch 14, 2023
Hello WillG3D, thank you for your feedback on your Samsung Galaxy Buds2 Pro. This device does come with three different sound settings, ANC, off, and hear through. The off setting can be easily confused with the ANC but does still allow the sound to come through on some level but not as clearly as the hear through. If you have ensured your device is set to ANC and not off, please reach out to the Samsung Support Team for further assistance in troubleshooting the functionality of your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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