Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This product has a great features. Amazing sound.
on March 13, 2023
Posted by: MyBuddy
[This review was collected as part of a promotion.] Im using it when im watching movie, listening to a music or Talking at phonecalls. It amazing because it is adjusting the volume by itself when someone is talking to me. And cancelling noise was great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds, decent price
on March 13, 2023
Posted by: VJFleer
[This review was collected as part of a promotion.] Work great for phone and other mobile devices, did try connecting to a computer, but that functionality is not as smooth, yet.
Very comfortable and easy to use, would recommend to others.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pair of headphones
on March 13, 2023
Posted by: Angelproducts
[This review was collected as part of a promotion.] I love the features you have access to when using the headphones. They are also very comfortable to wear and I haven't had any issues since I got them.
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing worth the buy
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my buds for listening to music movies. They sound amazing. They fit in my ear amazing. I will keep buying them over any other brand out there
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Buds2 Pro
on March 13, 2023
Posted by: Samsung
[This review was collected as part of a promotion.] Superior sound and quality, true noise cancelation, and deep bass!
Written by a customer while visiting Samsung US
Customer Rating
5
I love these earbuds super good anc
on March 13, 2023
Posted by: SuperSam
[This review was collected as part of a promotion.] I use my Buds2 Pro a lot while I work, and I keep them with me almost all the time.
Sounds great, and ANC is stellar.
Sounds great, and ANC is stellar.
Written by a customer while visiting Samsung US
Customer Rating
5
Very Small and Workable Product.. Rated A
on March 13, 2023
Posted by: CollinsIncorporated
[This review was collected as part of a promotion.] I use the product for streaming music and Zoom calls through my Galaxy. It connects well with my laptop. It is very efficient in charging in the case. The purple bora grew on me. Thanks, Samsung, for the trade-in for my wired headphones that I just purchased. The setup was very personalized and easy. This sets the bar for the next version. Surround sound and noise cancelation is working as promised. Stays in during fast running.
Written by a customer while visiting Samsung US
Customer Rating
3
The Buds are Okay
on March 13, 2023
Posted by: Balloon3
[This review was collected as part of a promotion.] For my experience it feels as if the buds don't comfortably fit into my ear. After a certain period of time I wear it, they feel loose and they might fall out. So I have to readjust a lot. I've tried the other sizes of the cushions it comes with but it does the same. I think another issue I have with them is that sometimes I can hear some weird static sound come from the audio I'm listening. It could be on any platform and it's bothersome.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 14, 2023
Hi Balloon3, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We do have available now a foam tip that is compatible with this device to help you get a more secure fit. We recommend reaching out to the Samsung Support Team regarding the static sound you mentioned for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US