Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: Alejandra
from Texas
Expertise:Beginner
Verified Purchase:Yes
The best headphones I've ever had. They isolate sound when needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Hitro
from Michigan
Verified Purchase:Yes
This buds are very good IF you have a Samsung phone like me. It has a lot of features and I really like it. Comfort wise I think I should test it out a bit more with different size tips as the current/default ones keep falling off after a pretty decent time in the ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from Queens NY
Verified Purchase:Yes
Amazing Sound and fit. I bought it for my daughter because of the color and the prior reviews. We're glad we did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
These buds are a perfect fit and have great range.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Cami
from Miami Florida
Expertise:Expert
Verified Purchase:Yes
Noise cancelling,360° surround, they have a perfect fit, very comfortable to wear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cami
from Miami Florida
Expertise:Expert
Verified Purchase:Yes
Excellent sound, noise cancelling and the 360° is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diiana02
from Yonkers-ny
Expertise:Expert
Verified Purchase:Yes
Igual que en la foto y el estuchito es morado tambien. Por ahora estoy satisfecha con mi compra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Seanne
from Richmond, VA
Expertise:Intermediate
Verified Purchase:Yes
The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US