Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Great buds for a great price.
on August 26, 2024
Posted by: Dkstatus24
[This review was collected as part of a promotion.] Bought these Galaxy buds 2 pro about 2 weeks ago since the galaxy buds 3 pro kept getting delayed. Great sounds and bass to listen to music and podcasts. Only complaint is that I wish the earbuds tips were made out of a stronger material. They feel cheap and thin. Definitely excited to start using Galaxy AI to help me with daily routines or tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on August 26, 2024
Posted by: Victoria
[This review was collected as part of a promotion.] I like the setting options and features with Galaxy AI such as noise cancelation, volume control and being able to set the sensivity to touch levels to be firmer, especially since i frequently place my hair behind my ear amd will sometimes tap my earbud. I like my earbuds auto connecting to my phone if my earbud setting is toggled on.
I enjoy being able to answer/end an call since I often sit my phone down in weirdest of places like the window sill. The skipping/rewinding or pausing audio media is huge for me since I often listen to podcast and music. I tried the find my earbud tool for the first time, I was relieved my dog didn't swallow it! I like the warranty and easy replacement or service repair. I like the look and feel of the slick matte black which is easy to clean. I love that I can charge my case for when I need to recharge my earbuds on the go, I sometimes use one ear bud at a time and all the features still work.
I enjoy being able to answer/end an call since I often sit my phone down in weirdest of places like the window sill. The skipping/rewinding or pausing audio media is huge for me since I often listen to podcast and music. I tried the find my earbud tool for the first time, I was relieved my dog didn't swallow it! I like the warranty and easy replacement or service repair. I like the look and feel of the slick matte black which is easy to clean. I love that I can charge my case for when I need to recharge my earbuds on the go, I sometimes use one ear bud at a time and all the features still work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Everyday Earbuds
on August 26, 2024
Posted by: ShyKookie06
[This review was collected as part of a promotion.] I've been searching for earbuds to use for everything: listening to music, watching videos, noise canceling, adjustable preference and more. These are the most comfortable earbuds and I love that they are so small which helps to carry them even in my pockets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite buds so far
on August 26, 2024
Posted by: Britt1
[This review was collected as part of a promotion.] This product has great sound! User friendly and easy to customize, plus a find my buds feature that actually works!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great at first
on August 26, 2024
Posted by: Ashley123
[This review was collected as part of a promotion.] Case gets dirty and scratched super easy. Also, if the buds get even a little dirty, you can hardly hear out of them.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi Ashley123, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you on a daily basis. We do recommend ensuring your earbuds are clean and clear from debris both for your listening experience, and durability of your earbuds. We have provided a link to an article to help you do this with ease. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Headphones I have had
on August 26, 2024
Posted by: Samsungisbest
[This review was collected as part of a promotion.] I Bought my Galaxy Buds2 Pro when i bought my Galaxy S23 Ultra. One of the best features is the noise cancelling, I was in the car riding down the highway in the passenger seat and had the windows opened. I plug one bud in then the other and you could hardly hear the loud noise of cars passing by. When i started to play soke misic it was as if i was in a quiet place, i could hear it poud and clear. I would definetly recommend these Galaxy Buds to anyone who is looking for a great pair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall earbuds that I own
on August 26, 2024
Posted by: Chuuzuu
[This review was collected as part of a promotion.] I've used the Buds 2 Pro since they were released and they are as feature packed as they come. I own 3 other brands by either purchases by myself or as gifts from family members. These are the simplest to use, have the best overall combined features, and the best overall sound quality. The nose cancelling is #1 of the 4 TWS ANC earbuds that I own, when I turn on the feature, it doesn't matter what I'm doing, the rest of the world goes silent. Sound quality is better than 2 other sets of buds that I own that cost twice as much also. I love the fact that if I'm in the gym and start a conversation, the buds automatically mute my music, and turn off ANC and turn on ambient sound. I can adjust the level of boost for the ambient sound feature as well (it helps because I've hearing issues for over 25 years) and unlike all the other earbuds that I use, the ambient sound is boosted in real time with no delays. They fit great and are comfortable to wear for several hours. I can't say enough about how much I enjoy using these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top-notch, quality headphones!
on August 26, 2024
Posted by: MasterSweet
[This review was collected as part of a promotion.] Great sounding headphones with great noise canceling and ambient modes. Ear tips starting to degrade after daily use following 2 years of ownership but other than that, amazing product! I even convinced my wife to get some after she tried mine!
Value
4
Written by a customer while visiting Samsung US