Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I love them so much
on August 26, 2024
Posted by: Nataweez
[This review was collected as part of a promotion.] These were and still are the cutest, most aesthetic buds around! I wanted them from the moment I saw them, but my ear anatomy has always forbidden ALL buds, so before even buying them, I was pretty sure these would be no different.
I was right, and thus, a year of frustration began. I tried sooo many different solutions and hacks, but I could never enjoy my cutebuds.
I was right, and thus, a year of frustration began. I tried sooo many different solutions and hacks, but I could never enjoy my cutebuds.
I finally discovered (thanks to someone else online) that if i just cut the neck band piece from those anti-lost bands you can buy, and keep the silicone parts that attach to the buds themselves, THEY STAY IN!
I can now enjoy some freakin FANTASTIC sound through some Samsung buds with my favorite metal. I'm so happy I get to have my dream purple buds, cohesive with my cute purple Flip 5 in my cute hunny pot case cover!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Won't stay in my ears.
on August 26, 2024
Posted by: Jeni2024
[This review was collected as part of a promotion.] I really want to like these, but I don't. They start hurt my ears after a short time and they keep falling out. I picked the best size tp fit in my ear but it isn't a match.
The sound is good. If they fit better I would probably love them.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there Jeni2024, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important a comfortable and secure fit of your earbuds to your listening experience and continued usage. We have provided a link to an article to help you with the fit of your earbuds. We also recommend following up with a fit test while you are connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 26, 2024
Posted by: MrVypr
[This review was collected as part of a promotion.] These earbuds are great. The noise canceling works very well. I use the ambient noise feature to help my hearing. The 360 sound was a little distracting at first but once you get used to it you want it all the time. I have always used samsung earbuds and these are great. I got a cool cover for the case. I will buy the pro 3 when these wear out. "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Awesome....
on August 26, 2024
Posted by: TadowAlways
[This review was collected as part of a promotion.] I use my device for in call/out call preferences.... and all the features that follows.. Monitoring my Healthcare overall... Great product 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound qaulity is amazing with crazy bass
on August 26, 2024
Posted by: Leland
[This review was collected as part of a promotion.] When using my galaxy buds 2 pro for listening I can use galaxy ai to find out the song description.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these Buds
on August 26, 2024
Posted by: Angieth08
[This review was collected as part of a promotion.] These Byds are fantastic! I may be biased because I've been purchasing and upgrading my Samsung Buds since the 1st model, however they're compatible with my Galaxy S24 Ultra, Watch Series 4 and my computer - so I'm always connected wherever I am all day. I addition, the sound quality is pure & crisp, so the Love is real here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy buds 2 pro
on August 26, 2024
Posted by: Myalin56
[This review was collected as part of a promotion.] Samsung galaxy buds 2 pro works well with galaxy AI and I love it. Samsung products my go to everyday, everytime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 pro are great
on August 26, 2024
Posted by: Treker68
[This review was collected as part of a promotion.] The buds too have wonderful sound and Fidelity I've enjoyed them with my tablet and phone shame I can't seem to pair them with my Samsung television
Value
5
Written by a customer while visiting Samsung US